Shei Simolon

● Assist client's with filling out applications and Renewal paperwork

● Establishing eligibility for Medicaid, SNAP, and Cash benefits

●Updating cases in caseload in CBMS

●Answering calls and returning voicemails

● Completing tasks and working reports in a timely fashion

• Operated cleaning equipment to maintain cleanliness and hygiene standards in commercial spaces.
• Executed detailed cleaning tasks, ensuring adherence to safety protocols and company guidelines.
• Assisted in inventory management of cleaning supplies, optimizing resource usage for efficiency.
• Collaborated with team members to achieve timely completion of cleaning assignments and projects.
• Trained new staff on proper cleaning techniques and equipment operation for quality assurance.
• Conducted regular inspections to identify areas needing attention, enhancing overall facility appearance.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.

• Handled cash transactions accurately, processing payments while maintaining a balanced cash drawer.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
• Managed multiple tables efficiently, delivering timely food and beverage orders in a fast-paced environment.

• Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
• Managed multiple tables efficiently, delivering timely food and beverage orders in a fast-paced environment.
• Collaborated with kitchen staff to coordinate meal preparation and special requests for guests.
• Assisted in training new staff on service protocols and menu knowledge to enhance team performance.
• Maintained cleanliness and organization of dining area to create an inviting atmosphere for patrons.
• Addressed customer inquiries and concerns promptly, resolving issues to enhance overall dining experience.
• Demonstrated adaptability by managing high-volume service periods during peak hours with composure and efficiency.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Used cash registers and credit card machines to cash out customers.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.