Shayla Frank
Aurora,CO
Summary
A dynamic leader with a proven track record in the customer service industry. Shayla has orchestrated major events and student activities, showcasing exceptional project management and organizational skills. A key leader in multiple high school organizations spanning music, language, and mental health. An academician with the desire to learn new things.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess / Expo
Nana's Dim Sum Dumplings
05.2025 - 08.2025
Worked flexible schedule and extra shifts, greeted customers entering store, responded promptly to customer needs, supported and bussers with keeping the dining area ready for every guest, took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking
Hostess / Expo /Crew Trainer
Senor Rics
11.2024 - 08.2025
Maintained seating chart to ensure efficient seating, developed a deep understanding of menu, collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals
Prairie Middle School Tutor
Cherry Creek School District
10.2023 - 05.2024
Developed effective study skills and test preparation techniques, provided individualized support and guidance to students to help them understand challenging concepts
Associate
In-N-Out
06.2023 - 12.2023
Took orders, answered questions about the menu, maintained food and drink store cleanliness, prioritized teamwork and communication, flexible roles
Education
Forensic Science
George Mason University
Fairfax05-2029
High School Diploma -
Overland High School
Aurora05-2025
Freshman -
Chaparral High School
Parker05.2023
Skills
- Ability to Multitask
- Adaptability
- Communication Skills
- Ability to Work in a Team
- Leadership Skills
- Customer Service Skills
Accomplishments
AP Scholar with Distinctions
Graduated Class of 2025 with Highest Honors
Graduated 6th in Class
Seal of Biliteracy
3rd Place State Finalist -SkillsUSA
Industry Scholar
Faculty Award Recipient (Outstanding Achievement in French and Social Studies)
Blazer Excellence Award
Academic Excellence Award
George Mason IDEA Award
Certification
All Data Automotive Information Specialist - Sept. 2024
Lifting it Right: School Edition - Sept. 2024
SP/2 Automotive Service Safety Certification - Oct. 2024
SP/2 Welding - Jan. 2025
LANGUAGES
English, French
Affiliations
Extra Curriculars · 8-11 Marching Band member · 9-11 Band Leadership ·9-10 Pit Orchestra Member ·11 Band President · 10-11 VP of French Club ·11 Freshman Crew Lead ·11-12 President of SOS ·11-12 OHS Activity Council ·9&11 Marching Band Section Leader ·11-12 NHS Member · 10-12 President/Founder of French Honor Society · 10- 11 Peer Tutoring ·12, President French Club ·12 NHS Service President ·12 President of Mu Alpha Theta ·12 Vice President of SkillsUSA ·11-12 Girls Golf
Timeline
Hostess / Expo
Nana's Dim Sum Dumplings
05.2025 - 08.2025
Hostess / Expo /Crew Trainer
Senor Rics
11.2024 - 08.2025
Prairie Middle School Tutor
Cherry Creek School District
10.2023 - 05.2024
Associate
In-N-Out
06.2023 - 12.2023
Forensic Science
George Mason University
High School Diploma -
Overland High School
Freshman -
Chaparral High School
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