Shawna Lyden
Evergreen
Summary
Showroom Manager ∙ Showroom Consultant/Representative ∙ Interior Designer
Overview
26
26
years of professional experience
Work History
Sales & Design
Brekhus Tile & Stone
04.2022 - 09.2023
- Helped customers select their slabs either from our inventory or give them vendor information to go select slabs for their project.
- Put together estimates for fabrication and installation of the product that they select.
- Acted as receptionist for company by answering phones and greeting customers as they came into the showroom.
Showroom Consultant
EMSER TILE
05.2021 - 04.2022
- Greet customers as they come into the showroom
- Help customers select the perfect tile for their project based on budget and style that they are looking for
- Customized drawings for them to help visualize what their design will look like
Retail Sales
IN STYLE FLOORING & DESIGN
07.2018 - 05.2021
- Help customers make their selections for the flooring they were wanting to purchase
- Specialized in bathroom and fireplace remodel
- Put together estimates for labor and materials needed to complete the job
- Provide custom drawings for homeowners of the project at hand.
Retail Sales
ELITE FLOORING PLUS
05.2014 - 07.2018
- Qualify customers that come into the store and assist them in making the right choices for the flooring situation
- Specialized in bathroom remodels including shower surrounds, flooring & countertops
- Helped them select their flooring for their new homes
Design Consultant
CARPETS N MORE
08.2012 - 05.2014
- Served as a personal sales associate to high-end home buyers to consult on custom designs for their flooring needs for new construction homes or remodel projects
- Customize drawings for customers so that they can visualize the design that we come up with
- Assisted buyers in product line selections to best meet their individual budgetary parameters
Retail Sales
FABULOUS FLOORS
03.2012 - 08.2012
- Help homeowners select products for their homes and help them come up with a design
- Educate customers about the products that we provide so they can make the right choices for their homes
Stay at Home Mom
Stay At Home Mom
09.2005 - 03.2012
Showroom Manager
DALTILE, INC.
05.2003 - 09.2005
- Responsible for the daily operations of a large Tile and Stone Showroom specializing in a wide range of Stone and Ceramic Tile
- Supervised, trained and coached staff of up to 6 in the areas of product knowledge, customer care and general job functionality
- Served as the liaison between corporate and local management staff and the gallery
- Assisted in the set up and creation of the Gallery/Showroom
Customer Service Representative
DALTILE, INC.
11.2001 - 04.2003
- Interacted with contractors and their clients to assist and facilitate their tile and stone selections through a series of sampling and rendering
- Processed incoming phone and walk-in purchase orders from contractors and clients
- Participated in warehouse inventory and ordering and assisted in filling orders.
Showroom Consultant
CARPET BARN
04.1999 - 04.2001
- Served as a personal sales associate to high-end home buyers to consult on custom designs for their flooring needs for new construction homes or remodel projects
- Assisted buyers in product line selections to best meet their individual budgetary parameters
- Attended many product line updates and sales conferences and seminars.
Showroom Consultant
DUPONT FLOORING
02.1998 - 03.1999
- Started as a Design Assistant coordinating clientele appointments
- After obtaining my degree as an Interior Designer I was promoted to a Designer assisting homeowners with flooring selections for their new homes.
Education
High School Graduate -
Westminster High School
Associate of Arts - Interior Design
Interior Design Institute
04.1999
Skills
- MS Word
- Excel
- Outlook
- AS400
- RFMS
- NHMS
References
REFERENCES UPON REQUEST
Timeline
Sales & Design
Brekhus Tile & Stone
04.2022 - 09.2023
Showroom Consultant
EMSER TILE
05.2021 - 04.2022
Retail Sales
IN STYLE FLOORING & DESIGN
07.2018 - 05.2021
Retail Sales
ELITE FLOORING PLUS
05.2014 - 07.2018
Design Consultant
CARPETS N MORE
08.2012 - 05.2014
Retail Sales
FABULOUS FLOORS
03.2012 - 08.2012
Stay at Home Mom
Stay At Home Mom
09.2005 - 03.2012
Showroom Manager
DALTILE, INC.
05.2003 - 09.2005
Customer Service Representative
DALTILE, INC.
11.2001 - 04.2003
Showroom Consultant
CARPET BARN
04.1999 - 04.2001
Showroom Consultant
DUPONT FLOORING
02.1998 - 03.1999
High School Graduate -
Westminster High School
Associate of Arts - Interior Design
Interior Design Institute
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