Shawn Howard
Aspen
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
28
28
years of professional experience
5
5
years of post-secondary education
Work History
Driver
The Downtowner LLC
Aspen
09.2022 - 09.2025
- Operated vehicles safely to transport passengers and goods efficiently.
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Communicated effectively with dispatch to ensure timely pickups and drop-offs.
- Followed traffic laws and company policies to ensure safe driving practices.
- Managed schedules to optimize routes and reduce wait times for clients.
- Collaborated with team members to enhance service delivery and efficiency.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
Bell Person
St. Regis Resort
Aspen
11.2013 - 09.2020
- Welcomed guests upon arrival and assisted with luggage transportation.
- Provided information about resort services and local attractions to guests.
- Maintained cleanliness and organization of the lobby and guest areas.
- Coordinated with front desk staff to ensure smooth guest check-in processes.
- Assisted guests with special requests, ensuring a memorable experience.
- Monitored parking facilities and managed vehicle retrieval for guests efficiently.
- Greeted guests in a friendly and professional manner.
- Contributed to team effort by accomplishing related tasks as needed.
- Escorted VIP's upon arrival and departure from the hotel premises.
- Communicated effectively with team members in order to provide exceptional customer service.
Driver
The W Hotel
Aspen
10.2019 - 03.2020
- Operated vehicles safely to transport passengers and goods efficiently.
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Communicated effectively with dispatch to ensure timely pickups and drop-offs.
Valet
The Limelight Hotel
Aspen
01.2012 - 11.2012
- Parked vehicles efficiently in designated areas for guest convenience.
- Assisted guests with luggage and provided exceptional customer service.
- Coordinated vehicle retrievals to minimize wait times for guests.
- Ensured all vehicles were secured and monitored during shifts.
- Trained new valet team members on procedures and customer interactions.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
- Provided exceptional customer service by anticipating customer needs and exceeding expectations.
Project Manager
Merial International
Alpharetta
03.2011 - 11.2011
- Led cross-functional teams to ensure project alignment and timely delivery.
- Managed project schedules using advanced project management software tools.
- Streamlined communication among team members for enhanced collaboration efficiency.
- Oversaw resource allocation to meet project timelines and budget constraints.
- Managed multiple projects with competing deadlines simultaneously.
- Built and established strong partnerships with teams, vendors and contractors.
Graphic Designer
Freelance
Atlanta
01.1998 - 11.2011
- Designed visual concepts for various client projects and marketing materials.
- Collaborated with clients to understand their design needs and preferences.
- Created layouts for print and digital media using design software tools.
- Developed branding elements like logos, color schemes, and typography.
- Revised designs based on client feedback to ensure satisfaction and alignment.
- Managed multiple projects simultaneously while meeting tight deadlines effectively.
- Communicated design ideas through sketches, mockups, and presentations to clients.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Stayed updated on design trends to incorporate fresh ideas into projects.
- Edited photographs for use in digital media platforms including web banners and social media posts.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Designed new, on-brand visual elements focusing on concept and messaging.
Education
Bachelor of Arts - Communication Design
University of North Texas
Denton, TX 01.1991 - 05.1996
Skills
- Vehicle operation
- Customer relationship management
- Problem solving
- Effective communication
- Customer service
- Passenger transportation
- Confidentiality
- Customer rapport
Languages
English
Native/ Bilingual
Affiliations
- Skiing
- Illustration
- Mountain bike riding
- Hiking
- Travel/Life experiences
Timeline
Driver
The Downtowner LLC
09.2022 - 09.2025
Driver
The W Hotel
10.2019 - 03.2020
Bell Person
St. Regis Resort
11.2013 - 09.2020
Valet
The Limelight Hotel
01.2012 - 11.2012
Project Manager
Merial International
03.2011 - 11.2011
Graphic Designer
Freelance
01.1998 - 11.2011
Bachelor of Arts - Communication Design
University of North Texas
01.1991 - 05.1996