Shawn Harper
Aurora
Summary
Experienced in material handling and warehouse organization, demonstrating proficiency in operating equipment such as reach trucks and order pickers. Successfully managed inventory by organizing products according to type, size, and quantity, ensuring efficient retrieval and stock rotation. Recognized for exceptional customer service skills, effectively addressing inquiries and resolving complaints while maintaining compliance with safety protocols. Collaborated with diverse teams to enhance productivity and train new employees on operational procedures.
Overview
18
18
years of professional experience
2009
2009
years of post-secondary education
Work History
Warehouse Order Selector
McLane Company
Commerce City
10.2019 - Current
- Operated material handling equipment such as reach truck, order picker. safely and efficiently.
- Organized warehouse inventory according to product type, size, and quantity.
- Unpacked boxes of merchandise and stocked shelves accordingly.
- Lifted up to 50 lbs on a regular basis without assistance from other personnel.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted in training new employees on proper safety protocols for operating machinery.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
All Purpose Clerk
King Soopers
Littleton
05.2007 - 10.2019
- Processed payments accurately and efficiently using cash registers, credit card machines and POS systems.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Rotated produce items to ensure freshness.
- Weighed, labeled, priced, and packaged produce items for sale.
- Maintained cleanliness of department while adhering to health code regulations.
- Assisted customers with product selection and inquiries.
- Stayed up-to-date on new products offered in the department.
- Assisted other departments within the store when needed.
- Organized displays of fresh fruits and vegetables in the store.
- Replenished display cases as necessary throughout the day.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
- Followed safety procedures when handling heavy loads or operating equipment such as pallet jacks.
- Maintained a clean and organized work area throughout shift.
- Stocked store shelves with new merchandise according to plan-o-grams provided by company.
- Provided excellent customer service when answering questions or locating items for customers.
- Organized backroom storage areas for efficient product retrieval.
- Assisted in maintaining an orderly checkout area by restocking bags and other supplies.
- Verified pricing accuracy of all merchandise before stocking shelves.
- Communicated effectively with coworkers during shifts to ensure tasks were completed efficiently.
- Assisted in unloading stock from delivery trucks and stocking shelves.
- Provided customer service by answering questions about product availability and pricing.
- Inspected incoming freight for damages or shortages, reporting any issues promptly.
- Performed regular cycle counts to ensure accuracy of inventory records.
Education
Christian Cottage Schools
Sedalia, COSome College (No Degree) - Fire Science
Red Rocks Community College
Denver, COSkills
- Material handling
- Inventory management
- Warehouse organization
- Order picking
Languages
English
Full Professional
Accomplishments
I won warehouse man of the Year 2024
Affiliations
Reading
Weight lifting
Sports
References
References available upon request.
Timeline
Warehouse Order Selector
McLane Company
10.2019 - Current
All Purpose Clerk
King Soopers
05.2007 - 10.2019
Christian Cottage Schools
Some College (No Degree) - Fire Science
Red Rocks Community College