Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shawmarie Nourse

Fort Collins

Summary

Dynamic professional with a proven track record at Domino's Pizza, excelling in team leadership and customer service. Skilled in time management and safety procedures, I have successfully streamlined operations, driving significant business growth while mentoring staff to enhance performance and retention. Committed to fostering a collaborative work environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Driver/ Customer Service Rep

DoorDash
05.2019 - Current
  • Operated vehicles safely while adhering to traffic regulations and company policies.
  • Learned to perform pre-trip inspections to ensure vehicle safety and functionality.
  • Maintained accurate logs of deliveries and mileage in compliance with regulations.
  • Delivered exceptional customer service

Retail Sales Associate

Livwell
05.2022 - 07.2023
  • Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
  • Managed inventory effectively, ensuring product availability and minimizing stock discrepancies.
  • Trained and mentored new associates on sales techniques and store policies.
  • Collaborated with team members to execute promotional displays and merchandising strategies.

General Manager/Assistant Manager/Customer Ser

Domino's Pizza
09.2008 - 03.2021
  • Streamlined operational processes to enhance efficiency and reduce costs.
  • Led cross-functional teams to implement strategic initiatives, driving company growth.
  • Developed and monitored performance metrics to ensure alignment with organizational goals.
  • Fostered a collaborative work environment through effective communication and leadership practices.
  • Oversaw budgeting and financial forecasting to maintain fiscal responsibility across departments.
  • Mentored junior managers, enhancing their skills in decision-making and team management.
  • Implemented training programs that improved staff performance and increased retention rates.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Education

High School Diploma -

Los Lunas High School
Los Lunas, NM

Skills

  • Time management
  • Valid Driver's license
  • Team leadership
  • Customer service
  • Staff development
  • Safety procedures

Certification

  • First Aid/CPR Certified
  • Manager of the Quarter Recipient
  • Manager of the Year Nominee
  • Team player of the Year Nominee
  • 8 top sales record awards

Timeline

Retail Sales Associate

Livwell
05.2022 - 07.2023

Driver/ Customer Service Rep

DoorDash
05.2019 - Current

General Manager/Assistant Manager/Customer Ser

Domino's Pizza
09.2008 - 03.2021

High School Diploma -

Los Lunas High School

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Shawmarie Nourse