Shauna Miller
Wellington
Summary
Driven Purchasing & Office Manager with a proven track record at C & B Plumbing & Heating, Inc., excelling in supplier relationship management and problem-solving. Expert in enhancing customer satisfaction and streamlining purchase processes, ensuring timely product delivery and service excellence. Demonstrates meticulous attention to detail and a strong ability to negotiate, achieving significant cost savings and operational efficiencies.
Overview
31
31
years of professional experience
Work History
Purchasing Manager & Office Manager
C & B Plumbing & Heating, Inc.
04.1994 - Current
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Poudre High School
Fort Collins, CO05.1994
Skills
- Supplier Relationship Management
- Supplier Relations
- Business Administration
- Purchase Orders
- Customer Service
- Requests for information
- Attention to Detail
- Pricing Updates
- Problem-solving abilities
My kids have been in 4H for 24 years. Daughter is now barrel racing
My children have been in 4h for 24 years, so I have had many years of 4h meetings and county fairs. Now my daughter is also involved in Rodeo, barrel racing.
Additional Information
After many years of working in the family plumbing business I am ready to take all my work and life skills to find my next job.
Timeline
Purchasing Manager & Office Manager
C & B Plumbing & Heating, Inc.
04.1994 - Current
Poudre High School
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