Sharon Watson-Trujillo
Golden
Summary
Dynamic individual with 16 years of culinary experience. Possesses key skills in food preparation, safety, and sanitation. Comfortable in a fast-paced environment utilizing time management and multitasking skills.
Overview
10
10
years of professional experience
Work History
Cashier
WalMart
10.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Manager
Hobby Lobby
05.2020 - 09.2024
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Welcomed customers and helped determine their needs.
Main Bank Cashier
Grand Z Casino Hotel
01.2018 - 05.2020
- Quickly and accurately counted drawers at start and end of each shift.
- Maintained a secure work environment by adhering to strict company policies and regulations regarding cash handling and transaction documentation.
- Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
Main Banker
Golden Gates Casino
03.2015 - 01.2018
- Maintained a balanced main bank by conducting daily audits and reconciliations.
- Provided exceptional service to both internal and external customers while maintaining professional conduct even under high-pressure situations.
- Ensured compliance with federal regulations and internal policies by staying up-to-date on industry changes and adjusting procedures accordingly.
Education
North Thurston High
Lacey, WASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management
- Attention to detail
- Cleaning and organization
- Food safety knowledge
- Knife skills
- Kitchen sanitization
Timeline
Cashier
WalMart
10.2024 - Current
Customer Service Manager
Hobby Lobby
05.2020 - 09.2024
Main Bank Cashier
Grand Z Casino Hotel
01.2018 - 05.2020
Main Banker
Golden Gates Casino
03.2015 - 01.2018
North Thurston High
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