Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Viglione

Lakewood

Summary

Reliable individual bringing 47 years of experience in healthcare environments. Maintains positive relationships with case managers and providers. Remains polished and calm under extreme stress.

Overview

30
30
years of professional experience

Work History

RN Utilization Management

Denver Health
11.2007 - 12.2022
  • Performed prior authorization review of services requiring notification.
  • Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
  • Obtained authorizations from multiple insurance carriers for various levels of care.
  • Submitted cases for criteria failures and helped facilitate resolutions and approvals.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

RN Disease Management

McKesson
11.1998 - 10.2005
  • Utilized clinical expertise to conduct assessments and interventions telephonically to educate client members in Disease Management Programs.
  • Facilitated client's healthcare decision-making process and promoted disease management.
  • Empowered client's with accurate and reliable healthcare information and resources from The National Institute of Health

RN Ask-A-Nurse

Porter Hospital
07.1992 - 11.1998
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Utilized nursing experience to triage patient's symptoms, determined appropriate course of action and advised patients.
  • Participated in outbound postpartum program.
  • Provided training and orientation to new employees.

Education

No Degree - Nursing Diploma

Presbyterian School of Nursing
Denver
06.1975

Skills

  • Insurance Eligibility
  • HIPAA Compliance
  • Patient Care Assessment
  • Ability to work with a diverse population
  • Attention to detail
  • Consistent reliability and punctuality

Timeline

RN Utilization Management

Denver Health
11.2007 - 12.2022

RN Disease Management

McKesson
11.1998 - 10.2005

RN Ask-A-Nurse

Porter Hospital
07.1992 - 11.1998

No Degree - Nursing Diploma

Presbyterian School of Nursing
Sharon Viglione