MCKENZY PETERSON-GREER

Cortez

Summary

Detail-oriented professional in customer service and restaurant operations, recognized for maintaining cleanliness standards and enhancing customer experiences in fast-paced environments. Strong teamwork and communication skills support operational efficiency and drive customer satisfaction.

Overview

years of professional experience

Certification

Work History

Server / Restaurant Team Member

Denny's Restaurant

01.2020 - 01.2026

Delivered friendly, efficient customer service in a fast-paced restaurant environment.
Took customer orders accurately and ensured timely food delivery.
Partnered with kitchen and front-of-house staff to improve customer satisfaction.
Resolved customer concerns professionally to foster positive experiences.
Managed cash and credit transactions, ensuring accurate daily reconciliation of receipts.
Supported opening and closing processes, contributing to smooth operational flow.
Maintained cleanliness and sanitation standards throughout the restaurant.
Directed daily operations to promote efficient workflow and team cooperation.

Crew Member

McDonald's

01.2019 - 01.2020

Provided excellent customer service while ensuring order accuracy.
Facilitated customer ordering and payment transactions, ensuring a smooth and efficient process.
Collaborated with team members during busy meal periods to deliver timely service and maintain customer satisfaction.
Prepared food according to company standards and safety guidelines.
Ensured clean and organized work environment, contributing to overall operational efficiency.

Cleaning Technician

Kassis Kleaning

01.2015 - 01.2017

Executed residential and commercial cleaning services to ensure client satisfaction and cleanliness standards.
Upheld high standards of cleanliness and organization to create a welcoming environment for clients.
Used cleaning products and equipment safely and effectively.
Showcased reliability and attention to detail, contributing to consistent service quality and customer trust.
Executed tasks with efficiency and independence.

Education

High School Diploma / GED -

Montezuma-Cortez High

Cortez, CO

05-2019

Skills

Point of sale
Menu knowledge
Order accuracy
Service hygiene
Health regulations
Customer service and support
Teamwork and collaboration

Time management
Multitasking
Attention to detail
Dependability
Problem solving
Communication skills

References

Professional references available upon request.