Shannon M. Mayes
Arvada
Summary
Results-driven Trade Operations Specialist with expertise in Oracle ERP and regulatory compliance at Arrow Electronics. Successfully enhanced operational efficiency through innovative process improvements and effective project management. Proven ability to analyze data and implement solutions, leading to streamlined customs procedures and successful tariff mitigation strategies.
Overview
18
18
years of professional experience
Work History
Trade Operations Specialist - Tariffs
Arrow Electronics
Centennial
11.2007 - Current
- Prepared comprehensive data sets for duty drawback claim filings, ensuring compliance with customs regulations.
- Developed and implemented new procedures within Oracle to adapt to changes in customs import clearing protocols.
- On-boarded a new service provider, enhancing operational efficiency and streamlining processes.
Data & Systems Analyst - Global Trade Management
Arrow Electronics
Centennial
04.2017 - 04.2020
- Mapped systems for new suppliers and compiled regional updates from Livingston International across the Americas, EMEA, and APAC.
- Conducted detailed data collection processes to ensure compliance with Section 301 China Tariffs introduced in July 2018.
- Collaborated with the Asset team to identify suppliers for warehousing outside the U.S., aiding in tariff mitigation.
Systems Analyst - Unity Conversion
Arrow Electronics
Centennial
02.2015 - 04.2017
- Participated in the transition from outdated ERP to customized Unity system by liaising with Financial Services Group and Unity Solutions Architects.
- Analyzed business requirements to collaborate with Solution Architects for optimal solution delivery.
- Coordinated between Financial Services Group and IT Technical team, clarifying solutions for stakeholders.
- Conducted stakeholder meetings to identify system gaps and ensure data accuracy prior to go-live.
Education
Master of Arts - Organizational Leadership And Development
University of Denver
Denver, COBachelor of Science - Zoology
Metropolitan State University of Denver
Denver, COCertificate - Mediation And Alternative Dispute Resolution
University of Denver
Denver, COCertificate - Duty Drawback Specialist
E2Open
OnlineSkills
- Data analysis and process improvement
- Oracle ERP expertise
- Regulatory and customs compliance
- System conversion management
- Project management
- Process documentation
Affiliations
- On the inaugural Young Professional board at Project C.U.R.E.
- Volunteer at Project C.U.R.E. and Food Bank of the Rockies
Timeline
Data & Systems Analyst - Global Trade Management
Arrow Electronics
04.2017 - 04.2020
Systems Analyst - Unity Conversion
Arrow Electronics
02.2015 - 04.2017
Trade Operations Specialist - Tariffs
Arrow Electronics
11.2007 - Current
Master of Arts - Organizational Leadership And Development
University of Denver
Bachelor of Science - Zoology
Metropolitan State University of Denver
Certificate - Mediation And Alternative Dispute Resolution
University of Denver
Certificate - Duty Drawback Specialist
E2Open
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