Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHANNON STOCKDILL

Glenwood Springs

Summary

Dynamic professional with a strong background in healthcare and small business operations. As Owner/Operator of SMR Cleaning, INC, I optimized processes and enhanced customer relations. My experience as a Certified Nursing Assistant at InnovAge honed my compassionate care and attention to detail, ensuring patient comfort and satisfaction.

Knowledgeable with a solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.

Hardworking employee, enthusiastic about learning, Nursing Assistant Aid tasks inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Owner/Operator

SMR Cleaning, INC
12.2003 - Current

Clean homes, businesses, and construction sites.

Certified Nursing Assistant

Private Home Health Care
08.2022 - 10.2023
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Certified Nursing Assistant

InnovAge
2015 - 2016
  • Assisted patients with daily living activities to enhance comfort and well-being.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Certified Nurse Aide Technician

Heritage Park Care Center
05.2010 - 09.2013
  • Provided personalized care to residents, ensuring comfort and well-being.
  • Assisted nursing staff with daily activities and patient assessments.
  • Maintained accurate patient records and documentation for compliance.
  • Monitored vital signs, reporting changes to nursing staff promptly.
  • Supported emotional needs of residents through compassionate communication and engagement.
  • Ensured compliance with state regulations regarding Certified Nurse Aide Technician duties throughout all performed tasks.
  • Developed trust and rapport with patients through empathetic listening, demonstrating compassion in addressing their concerns.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Education

Prerequisite - Nursing Studies -

Colorado Mountain College
Glenwood Springs, CO

One-Year Certificate - Office Administration -

Southwestern Michigan College
Dowagiac, MI
01-1991

High School Diploma -

Dowagiac Union High School
Dowagiac, MI
06-1989

Skills

  • Small business operations
  • Financial reporting
  • Personnel management
  • Inventory control
  • Business process optimization
  • Customer relations
  • Work Planning and Prioritization
  • Attention to detail
  • Driven and determined

Certification

  • Certified Nursing Assistant

Timeline

Certified Nursing Assistant

Private Home Health Care
08.2022 - 10.2023

Certified Nurse Aide Technician

Heritage Park Care Center
05.2010 - 09.2013

Owner/Operator

SMR Cleaning, INC
12.2003 - Current

Certified Nursing Assistant

InnovAge
2015 - 2016

Prerequisite - Nursing Studies -

Colorado Mountain College

One-Year Certificate - Office Administration -

Southwestern Michigan College

High School Diploma -

Dowagiac Union High School
SHANNON STOCKDILL