Shannon Smith

• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Evaluated patient histories, complaints, and current symptoms.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.

Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.

Planned and assigned workload to 12-person nursing staff to direct patient care.

• Performed rounds to observe care and interview staff, residents, and families.
• Identified department issues to recommend corrective actions.

• Participated in evidence-based practice project implementation, nursing competency development, and nursing simulation activities.
• Educated family members and caregivers on patient care instructions.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Performed triage on incoming patients and determined the severity of injuries and illnesses.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

• Float pool nurse. Float to: Emergency Department, inpatient behavioral health, traditional care, acute rehab, ICU, surgical unit, ortho neuro unit, tele (cardiac) unit, medical unit, oncology unit.
• Provided high-quality nursing care to patients in various units, including medical-surgical, critical care, and emergency departments
• Demonstrated flexibility by adapting quickly to different unit environments and

• Managed a team of 8 nurses and support staff, overseeing the delivery of high-quality hospice care to patients
• Collaborated with interdisciplinary teams to develop individualized care plans for patients based on their unique needs and goals
• Ensured effective communication between healthcare providers, patients, families, and other stakeholders involved in the patient's care
• Monitored medication administration processes to ensure accuracy, safety, and adherence to protocols
• Maintained accurate documentation of patient assessments, interventions, outcomes, and progress notes according to regulatory requirements
• Provided clinical expertise and guidance to nursing staff regarding complex medical conditions or end-of-life symptom management
• Implemented evidence-based practice guidelines for pain management and symptom control in collaboration with physicians and pharmacists
• Led staff development programs on topics such as wound care management, medication administration safety, and end-of-life communication skills

Inpatient psychiatric care (6/2013-7/2014). Med/Surg (7/2014-9/2015). ED (9/2015-7/2017)

• Provided compassionate and comprehensive care to patients
• Conducted thorough assessments of patients' mental health status, identifying symptoms, behaviors, and risk factors to inform diagnosis and treatment decisions
• Implemented crisis intervention strategies to de-escalate potentially volatile situations, maintaining a calm environment for both patients and staff
• Managed multiple complex cases simultaneously while maintaining attention to detail and accuracy
• Responded promptly to emergencies, initiating appropriate interventions to stabilize patients' conditions
• Implemented evidence-based nursing interventions to promote optimal patient outcomes
• Assisted with minor surgical procedures, including wound suturing, abscess drainage, and splinting fractures under the supervision of a physician
• Maintained up-to-date knowledge of current trends, advancements, and evidence-based practices in emergency medicine through continuous education and professional development activities
• Demonstrated strong critical thinking skills during high-pressure situations