Shannon Schindler
Colorado Springs
Summary
Dedicated professional skilled in community partnership building and advocacy for diverse participant needs. Experienced in managing vocational programs and promoting participant independence through tailored training and support services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Vocational Program Manager
Integrated Life Choices
Colorado Springs
04.2023 - 06.2026
- Managed vocational programs to empower individuals with diverse abilities and needs.
- Coordinated job placements with community organizations to connect participants with employment opportunities.
- Facilitated skill development workshops focused on career readiness.
- Assessed and adjusted programs based on participant progress to maximize effectiveness.
- Developed engaging training materials to enhance participant learning outcomes.
- Trained staff on best practices in vocational support services and program execution.
- Advocated for participant needs to influence organizational policies and enhance community support.
- Implemented feedback mechanisms to enhance program quality and relevance.
Qmap
Brookdale Assisted Living
Colorado Springs
01.2023 - 03.2023
- Promoted customer satisfaction by resolving issues with expert service.
- Provided exceptional face-to-face and phone support to customers.
- Identified customer needs through active listening and engagement, addressing them promptly and efficiently.
- Collaborated with diverse coworkers to achieve product and service goals.
- Developed innovative solutions that improved team performance and achieved key outcomes.
- Organized and prioritized tasks to streamline workflow and meet service objectives.
- Performed daily responsibilities in a timely manner at the workplace. with accuracy and efficiency.
- Maintained current knowledge through ongoing education and training.
Host Home Provider
Dungarvin Colorado
Colorado Springs
11.2017 - 01.2023
- Developed and implemented individualized care plans addressing diverse client needs.
- Provided personalized care for individuals with developmental disabilities, enhancing daily living skills.
- Assisted clients with daily activities to promote independence and well-being.
- Maintained open communication with families, ensuring awareness of client progress and welfare.
- Facilitated community engagement activities, enhancing clients' social skills and promoting inclusion.
- Administered medications according to prescription, ensuring compliance with safety protocols.
- Conducted regular check-ins to monitor client safety and emotional well-being, fostering a supportive environment.
- Trained new staff on best practices in client support and care management.
Education
Associate Degree Medical Assistant - Health And Wellness
National American University
Colorado Springs, CO12-2017
Associate Degree in Medical Assistant - Health And Wellness
Lake College
Redding, CA05-2006
Skills
- Vocational assessment
- Program management
- Training design
- Workshop leadership
- Data analysis
- Partnership development
- Job coordination
- Assessment skills
Certification
- Qmap
Timeline
Vocational Program Manager
Integrated Life Choices
04.2023 - 06.2026
Qmap
Brookdale Assisted Living
01.2023 - 03.2023
Host Home Provider
Dungarvin Colorado
11.2017 - 01.2023
Associate Degree Medical Assistant - Health And Wellness
National American University
Associate Degree in Medical Assistant - Health And Wellness
Lake College