Shannon Farrell
Colorado Springs
Summary
Dynamic barista with experience at Dutch Bros, known for creating personalized beverages that enhanced customer satisfaction and loyalty. Skilled in espresso machine operation and maintaining a clean workspace, I excel in time management and clear communication, ensuring a welcoming atmosphere while efficiently serving customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros
05.2024 - 08.2024
- Worked for summer while in school
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Barista
Dutch Bros
04.2023 - 09.2023
- Attending college, so only worked for the summer.
Barista
Dutch Bros
05.2022 - 08.2022
- Attending college, so only worked for the summer.
Barista
Dutch Bros
05.2021 - 08.2021
- Attending college, so only worked for the summer.
Education
No Degree - Nursing
University of Northern Colorado
Greeley, CO08-2026
High School Diploma -
Liberty High School
Colorado Springs05-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Espresso machine operation
- Multitasking and organization
- Clear communication
- Team collaboration
- Speedy and efficient
- Positive and professional
- Calm demeanor
Certification
- CNA Certification
- BLS (CPR) Certified
Timeline
Barista
Dutch Bros
05.2024 - 08.2024
Barista
Dutch Bros
04.2023 - 09.2023
Barista
Dutch Bros
05.2022 - 08.2022
Barista
Dutch Bros
05.2021 - 08.2021
No Degree - Nursing
University of Northern Colorado
High School Diploma -
Liberty High School
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