Shanna Noller
Pueblo
Summary
Resourceful Shift Leader known for high productivity and efficient task completion. Skilled in team leadership, time management, and conflict resolution. Excel in communication, adaptability, and problem-solving to ensure smooth operations and team harmony.
Overview
3
3
years of professional experience
Work History
Shift Leader/Cake Decorator
Casey Maas
Pueblo
04.2022 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted in training new employees on shift operations.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Assembled, prepared, decorated, and frosted cakes for purchase.
Education
Some College (No Degree) - Massage Therapy
Intellitec
PuebloSkills
- Customer service
- Cash handling
- Cake decorating
- Employee training
- Problem solving
- Team leadership
- Menu knowledge
- Daily workflows
- Role modeling
- Assigning work
- Verbal and written communication
- Policy enforcement
- Multitasking
- Excellent communication
- POS experience
References
References available upon request.
Timeline
Shift Leader/Cake Decorator
Casey Maas
04.2022 - Current
Some College (No Degree) - Massage Therapy
Intellitec