SHANNA Kesely
Deer Trail
Summary
Results-driven professional with extensive experience at Accenture, specializing in Salesforce management and process optimization. Demonstrated success in developing sales forecasting models and enhancing collaboration across functions. Skilled in contract negotiation and project administration, consistently achieving streamlined operations and identifying new business opportunities.
Overview
12
12
years of professional experience
Work History
Senior Operations
Accenture (formerly Workforce Insight)
Denver
12.2015 - Current
- Managed leadership reports, including practice pipeline, win/loss repositories, and staffing spreadsheets.
- Facilitated weekly leadership update calls to ensure alignment across teams.
- Processed and managed SOW proposals through contracts department for timely approvals.
- Assisted in creation and editing of internal service overview documents for clarity.
- Maintained systems such as Salesforce, HubSpot, SharePoint, Excel, Word, and Unanet for efficient data management.
- Developed and rolled out internal processes with cross-functional teams for streamlined execution.
- Served as Project Administrator for small healthcare consulting projects to improve oversight.
- Organized and maintained independent contractor agreements and timesheet submissions for compliance.
Integrated Business Management Specialist
WellDyneRx
Centennial
01.2014 - 11.2015
- Developed sales forecasting models using closed/won Salesforce opportunities, and potential revenue streams.
- Coordinated communication between departments to enhance workflow and information sharing.
- Evaluated vendor proposals and negotiated terms of service agreements.
- Collaborated with the Directors and Sales VP to identify new business opportunities.
Sales Operation Coordinator
WellDyneRx
Centennial
12.2013 - 01.2014
- Developing and maintaining specific onboarding functions for the Sales department, in collaboration with Human Resources.
- Supporting sales strategy and objectives by monitoring and coordinating the entire sales process to reflect and maintain a high level of accuracy.
- Reconcile and research all vendor statements and questions.
- Processed and tracked patient payment assistance programs.
Education
Undergraduate - Business
University of Georgia
Remote01.2018
Undergraduate - Psychology
University of Maryland - Asia
Okinawa, Japan01.1999
Associate of Arts - Psychology/Social Work
Colby Community College
Colby, KS01.1997
Skills
- Salesforce management
- Contract negotiation
- Data analysis
- Project administration
- Process optimization
- Cross-functional collaboration
- Business forecasting
Timeline
Senior Operations
Accenture (formerly Workforce Insight)
12.2015 - Current
Integrated Business Management Specialist
WellDyneRx
01.2014 - 11.2015
Sales Operation Coordinator
WellDyneRx
12.2013 - 01.2014
Undergraduate - Business
University of Georgia
Undergraduate - Psychology
University of Maryland - Asia
Associate of Arts - Psychology/Social Work
Colby Community College
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