Shana Burbridge
Milliken
Summary
Dedicated Certified Medical Assistant with 7+ years in high-volume clinical settings. Expertise in patient triage, vital signs collection, phlebotomy, EKGs, injections, and EMR documentation. Knowledgeable in HIPAA compliance and clinical workflow optimization, delivering proactive support to enhance patient care and clinic efficiency.
Overview
6
6
years of professional experience
Work History
Medical Assistant
The Family Clinic of Fort Collins
11.2017 - 12.2020
- Perform patient intake, triage, and vital sign assessments for high-volume primary care practice.
- Document patient histories, symptoms, and provider notes in Epic EMR while maintaining HIPAA compliance.
- Assisted physicians with minor surgical procedures including biopsies, excisions, and colposcopies, enhancing patient treatment experiences.
- Conduct phlebotomy, EKGs, injections, and ear irrigation procedures.
- Managed patient referrals, prior authorizations, and diagnostic imaging orders including MRI, CT, ultrasound, and laboratory testing to ensure timely access to care.
- Communicate lab results, treatment plans, and follow-up instructions to patients.
- Maintain sterile exam rooms, stock medical supplies, and ensure compliance with clinic protocols.
- Coordinated care with providers and external specialists, facilitating improved continuity of patient care.
Caregiver / Personal Assistant
Eagles Nest Landing
01.2015 - 09.2017
- Assisted residents with activities of daily living (ADLs) including bathing, dressing, and mobility support.
- Ensured safe patient transfers and proper use of mobility equipment.
- Provided meal preparation, medication reminders, and wellness monitoring.
- Supported household management including cleaning, grocery shopping, and financial assistance.
Education
Associate Degree - Medical Assisting
Institute of Business & Medical Careers
Greeley, COSkills
- Patient Triage & Clinical Intake
- Vital Signs & Patient Assessment
- Phlebotomy & Specimen Collection
- Medication & Injection Administration
- EKGs & Ear Irrigation
- Electronic Medical Records (Epic, PRO EMR)
- Medical Documentation & Data Management
- HIPAA compliance
- Authorization coordination
- Diagnostic ordering
- QMAP, CPR, First Aid, AED Certified
- Typing Speed: 56 WPM
Timeline
Medical Assistant
The Family Clinic of Fort Collins
11.2017 - 12.2020
Caregiver / Personal Assistant
Eagles Nest Landing
01.2015 - 09.2017
Associate Degree - Medical Assisting
Institute of Business & Medical Careers