Shaina Gremmer
Wellington
Summary
Detail-oriented person with a strong background in customer service, and conflict resolution. Proven ability to ensure customer satisfaction and maintain high service standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing individual pursuing a full-time position. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
Loveland
02.2023 - 05.2023
- Assisted customers in selecting products that meet their needs and preferences.
- Utilized store systems to locate items and added the items to the customers designated basket.
- Communicated with customers to understand their shopping requirements clearly.
- Collaborated with team members to ensure timely fulfillment of customer orders.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Scanned items when pulling from shelves to update system stock information.
cook/barback
Just One More
Wiggins
09.2021 - 12.2021
- Prepared fresh ingredients for daily menu items and specials.
- Cooked dishes according to restaurant recipes and quality standards.
- Maintained kitchen cleanliness by following sanitation guidelines and procedures.
- Followed recipes accurately to deliver consistent food quality and presentation.
- Prepared and organized bar supplies for efficient service during busy shifts.
- Maintained cleanliness of the bar area, including washing glassware and utensils.
- Stocked shelves with liquor, mixers, and garnishes to ensure availability.
Receptionist
Spradley Barr Ford Dealership
Fort Collins
06.2021 - 09.2021
- Greeted customers warmly upon arrival at the dealership.
- Collaborated with team members to streamline daily front desk operations.
- Provided information about vehicle services and promotions to customers effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers even though some were unhappy with some type of work.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
Cosmetology/Barber Certificate - Cosmetology
Tuana Beauty Academy
Fort Collins, CO04-2025
Skills
- Customer service
- Team collaboration
- Attention to detail
- Conflict resolution
- Shopping management
- Order proofing
- Flexible schedule
- Styling expertise
- Active listening
- Organizational skills
Timeline
Personal Shopper
Walmart
02.2023 - 05.2023
cook/barback
Just One More
09.2021 - 12.2021
Receptionist
Spradley Barr Ford Dealership
06.2021 - 09.2021
Cosmetology/Barber Certificate - Cosmetology
Tuana Beauty Academy
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