Shaialyn Ramos
Commerce City
Summary
Dynamic Store Manager with extensive experience at Walgreens, excelling in team leadership and inventory management. Proven track record in enhancing store performance through effective training and coaching, while implementing strategic operational improvements. Recognized for fostering a collaborative environment and driving sales growth, ensuring compliance with corporate standards and optimizing staff efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens
Westminster
07.2024 - Current
- Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.
- Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
- Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.
- Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
- Makes hiring, promotion and termination decisions.
- Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
- Develops employee performance plans and follows up according to deadlines.
- Monitors and approves team member compensation.
- Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
- Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
Emerging Store Manager
Walgreens
Denver
05.2023 - 07.2024
- Supervised daily operations and staff activities in store environment.
- Trained and mentored team members on customer service standards.
- Implemented visual merchandising strategies to enhance store presentation.
- Coordinated scheduling to maximize staff efficiency and coverage needs.
- Monitored cash handling procedures to maintain financial accountability.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
- Established customer service standards and monitored staff compliance.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Delegated work to staff, setting priorities and goals.
Inventory Specialist
Walgreens
Tucson
05.2021 - 04.2023
- Managed inventory levels to ensure stock availability and minimize shortages.
- Conducted regular audits to maintain accuracy in inventory records.
- Collaborated with team members to optimize inventory storage and organization.
- Trained new staff on inventory procedures and best practices.
- Participated in physical inventory counts to keep information accurate and current.
- Monitored stock levels to ensure availability of products.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
Assistant Manager
Walgreens
Tucson
05.2017 - 05.2021
- Led store operations and directed daily activities of team members across departments.
- Oversee recruitment, hiring, on boarding, and performance management processes.
- District Recruitment for pharmacy and leadership roles, managing end-to-end hiring processes.
- Developed structured follow-up plans post-district meetings to track implementation of initiatives.
- Managed store-level payroll and staffing budgets across multiple fiscal years.
- Foster team engagement through coaching, mentoring, and employee recognition programs.
- Partner with the Store Manager to evaluate sales performance, staffing metrics, and customer satisfaction data to drive operational strategies and business growth.
- Designed and maintained recruitment, scheduling, and performance tracking reports; identified workforce trends and presented actionable recommendations to improve retention and productivity.
- Championed employee development by coaching team leads, facilitating performance evaluations, and implementing individualized improvement plans.
- Created and presented comprehensive staffing and sales action plans to district leadership, resulting in improved store performance and team alignment with company objectives.
Shift Lead
Circle K
Tucson
02.2013 - 10.2015
- Collaborated with management to improve workflow efficiency and service quality.
- Completed opening and closing duties to facilitate business operations.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Supervised staff during shift changes and ensured transition went smoothly.
- Processed cash transactions accurately and efficiently in a high-volume retail environment.
Inventory Associate
WIS International
Denver
01.2012 - 07.2012
- Performed detailed inventory audits for diverse retail and commercial clients, ensuring accuracy and compliance with client-specific reporting requirements.
- Traveled between multiple client locations, adapting to various inventory systems, workflows, and operational environments.
- Trained and onboarded new team members on inventory software, counting procedures, and equipment usage, promoting consistency and efficiency across teams.
- Served as a team lead during large-scale audits, coordinating roles, monitoring progress, and ensuring timely completion of assignments.
- Recognized for accuracy, reliability, and ability to train others effectively, contributing to improved audit turnaround and team performance.
Education
High school or equivalent -
Mountain Range High School
Tucson, AZ05.2012
Skills
- Team leadership
- Inventory management
- Performance evaluation
- Staff scheduling
- Training, coaching and mentoring
- Store operations
- Employee on boarding off boarding
- Project management
- Documentation and reporting
- Customer service
- Problem solving
Personal Information
Authorized To Work: US
Certification
Certified Pharmacy Technician
Timeline
Store Manager
Walgreens
07.2024 - Current
Emerging Store Manager
Walgreens
05.2023 - 07.2024
Inventory Specialist
Walgreens
05.2021 - 04.2023
Assistant Manager
Walgreens
05.2017 - 05.2021
Shift Lead
Circle K
02.2013 - 10.2015
Inventory Associate
WIS International
01.2012 - 07.2012
High school or equivalent -
Mountain Range High School