Severo Barrera
Colorado Springs
Summary
Detail-oriented professional with strong organization and communication skills. Committed to enhancing guest relations and maintaining high cleanliness standards in hospitality environments.
Dependable and proactive individual with extensive experience in housekeeping and flooring installation. Skilled in staff training and project management, contributing to improved operational efficiency and guest satisfaction.
Positive and dedicated worker with a proven track record in guest relations and efficient housekeeping practices. Recognized for strong work ethic and effective communication, aiming to enhance customer experiences and operational excellence.
Overview
5
5
years of professional experience
Work History
Lobby Attendant/ Housekeeping
Double Tree Hotel By Hilton
Colorado Springs, CO
03.2023 - Current
- Maintained cleanliness and organization of guest rooms and common areas.
- Collaborated with team members to optimize workflow during peak occupancy periods.
- Managed laundry services, ensuring timely cleaning and proper handling of linens.
- Implemented efficient cleaning procedures to enhance overall guest satisfaction.
- Trained new staff on effective cleaning techniques and safety protocols.
- Conducted inventory checks of cleaning supplies, reducing waste through efficient usage.
- Developed checklists to standardize cleaning tasks, improving consistency across shifts.
- Addressed guest requests promptly, contributing to positive customer experiences.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted guests with inquiries, providing information on hotel amenities and local attractions.
- Ensured cleanliness and organization of lobby area to enhance guest experience.
Flooring Installer
Barreras Carpet Installation
Colorado Springs, CO
01.2021 - Current
- Installed various flooring types, ensuring adherence to industry standards and customer specifications.
- Trained junior installers on techniques, safety protocols, and equipment handling.
- Coordinated project timelines with clients to ensure timely completion of installations.
- Conducted site assessments to recommend appropriate flooring solutions based on client needs.
- Managed inventory of materials and tools, minimizing waste and optimizing resource usage.
- Enhanced installation processes by implementing best practices for efficiency and quality control.
- Collaborated with contractors to align flooring projects with overall construction schedules.
Education
High School Diploma -
Hanover Junior-Senior High School
Colorado Springs, COSkills
- Dependability
- Strong organization
- Discretion and confidentiality
- Guest relations
- Strong work ethic
- Positive attitude
- Clear communication
Timeline
Lobby Attendant/ Housekeeping
Double Tree Hotel By Hilton
03.2023 - Current
Flooring Installer
Barreras Carpet Installation
01.2021 - Current
High School Diploma -
Hanover Junior-Senior High School