Technical professional with 4+ years of experience in software development, electrical systems design, and hands-on troubleshooting. Expertise in system integration, automation, API development, and electrical circuit design. Skilled in diagnosing complex technical problems, using electronic test equipment, and managing technical operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Jack's Windows and Carpet Cleaning
Colorado
08.2023 - Current
Manage 13-employee service company providing technical installations and maintenance services.
Lead technical operations including electrical systems installation, equipment diagnostics, and service troubleshooting.
Pioneered two new service lines (permanent lighting and dryer vent cleaning) that generated significant revenue growth.
Design and install electrical systems for permanent lighting requiring circuit design, voltage drop calculations, and power distribution planning for runs exceeding 200 feet.
Calculate voltage, amperage, and wattage requirements; implement voltage stabilization solutions for extended runs.
Read and interpret technical specifications and wiring diagrams for smart lighting systems with automation and app integration.
Install custom electrical outlet boxes by running Romex wiring from junction boxes; select appropriate wire gauge for extension wiring.
Integrate smart home systems and timers with lighting installations; coordinate multiple automated systems.
Completed 30+ permanent lighting installations with 150+ total jobs and zero service callbacks.
Conduct approximately 50 monthly service calls requiring rapid diagnosis of electrical failures, equipment malfunctions, and system issues.
Use multimeters to test voltage, continuity, and resistance to isolate problems including damaged wiring, faulty timers, power supply interruptions, and component failures.
Troubleshoot lighting systems, diagnose bulb vs. socket failures, repair connector issues, and locate wire damage.
Diagnose and repair vehicle electrical systems including fuel pumps, battery drains, diagnostic reader wiring failures, and GPS tracking equipment.
Installed and configured hardwired security camera system throughout facility.
Implemented GPS tracking software for fleet management and crew dispatch optimization.
Migrated company from in-house server infrastructure to cloud-based services.
Maintain and repair all company computer hardware; diagnose power supply failures, motherboard issues, and component failures.
Software Developer / QA
Maersk
Salt Lake City
09.2021 - 07.2023
Developed automated systems and API integrations for global shipping analytics platform processing hundreds of thousands of shipments daily.
Collaborated with international software teams to design data transmission systems and troubleshoot production environment issues.
Designed and developed approximately 9 automated systems integrating multiple APIs to collect and transmit shipping analytics data from third-party platforms to proprietary reporting software.
Collaborated with international development teams to establish API protocols and resolve data formatting challenges; converted legacy flatbuffer systems to JSON data transmission.
Utilized Azure DevOps to manage system instances, deploy automated processes, and maintain cloud infrastructure.
Implemented version control using GitHub; managed development branches and production deployments.
Developed API architecture for real-time data transmission and collection across distributed systems.
Integrated Zebra scanning systems deployed to multiple distribution centers for seamless package tracking and information collection.
Conducted system diagnostics and troubleshooting in live production environments; resolved integration failures, data transmission errors, and API connectivity issues.
Performed quality assurance testing on automated systems; validated data accuracy and system reliability before production deployment.
Built private server infrastructure in collaboration with IT/networking team to handle massive reporting data volumes while maintaining security protocols.
Created technical documentation for API integrations and system processes.
Remote
Education
Some College (No Degree) - Information Systems
Brigham Young University
Provo, UT
Skills
Circuit design
Voltage drop calculations
Electrical wiring
Power distribution
Troubleshooting with multimeters and voltage testers
Continuity and resistance testing
C#
Swift
HTML
JavaScript
Nodejs
Azure DevOps
API integration
Data transmission protocols
JSON
System automation
GitHub version control
Computer hardware assembly and repair
Server configuration
Networking equipment
Diagnostic equipment
GPS tracking systems
System troubleshooting
Root cause analysis
Production environment testing
Automated systems design
Telecommunications systems
Cloud-based services migration
Team leadership
Problem solving
Certification
Microsoft Azure Certified
Certified Scrum Master
Additional Experience
Built and repaired computers since age 11; extensive experience troubleshooting power supplies, motherboards, RAM, cooling systems, and other components., Maintain multiple Raspberry Pi systems including media server and arcade system; perform networking configuration and port forwarding., Diagnose and repair computer hardware issues; maintain inventory of backup components., Diagnose and repair automotive electrical and mechanical systems including fuel pumps, battery drains, alternators, and starters., Use automotive diagnostic readers and electronic test equipment to identify and resolve vehicle issues., Perform routine maintenance including oil changes and tire repair. Eagle scout.