Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sergio Rey García De La Vega

Sergio Rey García De La Vega

Customer Service & Hospitality Professional
Münster

Summary

Multilingual professional with a strong background in high-end hospitality, leadership and customer service. With years of experience as a waiter and shift leader in diverse restaurant environments, I’ve developed fast-paced adaptability, team coordination, and a natural talent for guest satisfaction. My modeling and public-facing work have strengthened my grooming, confidence, and cultural awareness, traits I bring to every interaction. I thrive in multicultural settings, stay calm under pressure, and take pride in offering five-star service with authenticity and warmth.

Overview

8
8
years of professional experience
26
26
years of post-secondary education
5
5
Languages

Work History

Shift Leader

Besitos Restaurant GmbH
09.2023 - Current
  • Started as a runner and was quickly promoted to waiter, then to shift leader due to outstanding performance and reliability.
  • Coordinated daily service, led team briefings, and ensured smooth attention during high-pressure periods.
  • Supervised service staff and maintained guest satisfaction in a fast-paced, Latin-inspired hospitality environment.

Intern

Henkel AG & Co. KGaA
01.2023 - 12.2023
  • Supported cross-functional teams to ensure packaging met customer expectations, legal requirements and corporate standards. Developed strong attention to detail, problem-solving skills, and adaptability, key traits for high-pressure, service-oriented environments like aviation.

Assistant Waiter

Trattoria Traversa GmbH
06.2022 - 08.2023
  • Delivered high-quality, personalized service in a cozy, upscale Italian restaurant.
  • Gained experience with fine wines, aperitifs, and food pairings tailored to a discerning clientele.
  • Developed customer intimacy, cultural sensitivity, and conversational Italian through daily interactions.

Food Waiter

Pier Haus Am Hafen
03.2021 - 05.2022
  • Managed high volumes of guests (+70 per shift) in a large, fast-paced restaurant environment.
  • Learned to work under pressure, prioritize tasks, and adapt quickly as it was my first experience in hospitality.
  • Strengthened communication skills, multitasking, and teamwork with diverse service teams.

Commercial Model

UnoxUno Agency
06.2017 - 01.2020
  • Featured in audiovisual campaigns for local brands and music videos for emerging artists.
  • Worked on set with international crews, learning to follow creative direction with discipline and flexibility.
  • Developed expressive body language, camera presence, and adaptability, key for brand representation and audience engagement.

Runway Model

FILA
07.2019 - 07.2019
  • Participated in Colombiamoda 2019 runway shows representing FILA as part of a professional fashion campaign.
  • Gained poise, confidence, and professionalism working with stylists, photographers, and brand representatives.
  • Trained in grooming, posture, and public performance under tight schedules.

Education

Bachelor of Science - Chemical Engineering

Fachhochschule Münster
Münster, Germany
05.2020 - 04.2024

Bachelor of Science - Chemical Engineering

Universidad Pontificia Bolivariana
Medellin, Colombia
05.2014 - 04.2024

High School Diploma -

Intitución Educativa Integrado Carrasquilla Industrial
04.2001 - 11.2013

Skills

  • Customer Service
  • Team leadership
  • Problem-solving
  • Grooming & presentation
  • Cross-cultural communication

Interests

Travel

Fitness

Vlogging

Languages

Cultural exchange

Timeline

Shift Leader

Besitos Restaurant GmbH
09.2023 - Current

Intern

Henkel AG & Co. KGaA
01.2023 - 12.2023

Assistant Waiter

Trattoria Traversa GmbH
06.2022 - 08.2023

Food Waiter

Pier Haus Am Hafen
03.2021 - 05.2022

Bachelor of Science - Chemical Engineering

Fachhochschule Münster
05.2020 - 04.2024

Runway Model

FILA
07.2019 - 07.2019

Commercial Model

UnoxUno Agency
06.2017 - 01.2020

Bachelor of Science - Chemical Engineering

Universidad Pontificia Bolivariana
05.2014 - 04.2024

High School Diploma -

Intitución Educativa Integrado Carrasquilla Industrial
04.2001 - 11.2013
Sergio Rey García De La VegaCustomer Service & Hospitality Professional