Sergio Rubio

Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.

• Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
• Received commendations for exceptional customer service and professionalism during interactions with passengers.
• Informed passengers about route details, schedules, transfers, and fare policies as needed.
• Accepted and processed fares.
• Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
• Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
• Built rapport with regular passengers, creating a sense of trust and community within the public transit system.

destinations and available connections. Transported customers to and from l.

• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Communicated regularly with central dispatch teams to report delays and route changes.
• Collaborated with dispatchers to address route changes, delays, or emergencies in real time.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Handled de-escalation of situations with behavior and mental health residents.

• Supervised up to six field crews in various parts of town to maximize quality and work efficiency.
• Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
• Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
• Delivered projects ahead of schedule by developing efficient construction processes and coordinating teams effectively.
• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
• Developed strong relationships with clients, architects, engineers, and other stakeholders to ensure smooth collaboration throughout project lifecycle.
• Coordinated required inspections with local jurisdictions to identify and quickly resolve any code concerns.
• Increased customer satisfaction by maintaining open lines of communication, addressing concerns promptly, and ensuring quality work throughout project lifecycle.
• Inspected completed work to verify quality standards and compliance with criteria.