Sergio Yanes
South Hempstead
Summary
Driven and dependable work ethic that is highly motivated by pure positivity and happiness in fulfillment in truly helping others. Always strategic in how to be an asset to the team while constantly expanding my horizons in becoming the best version of myself.
Overview
16
16
years of professional experience
Work History
Primary Clinician
Family and Children’s association
Hicksville
01.2021 - Current
- Developed comprehensive treatment plans focusing on accurate diagnosis and behavioral treatment of problems.
- Provided cognitive-based therapy to assist with challenge and crisis resolution.
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Conducted individual and group therapy sessions for outpatient clients.
- Identified treatment goals based on individual diagnosis and history.
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
Floor Counselor SAC
Outreach Development Corp.
Brentwood
11.2020 - 01.2021
- CASAC-T
- Experience in work with Outreach house 2 adolescent residential treatment program.
- Group facilitation.
- On the spot crisis intervention
- Making sure residents adhere to program rules and structure.
- Evening hours.
- Working with Spanish speaking families.
- Encouraging positive coping skills to residents.
- Participating in group activities.
CRPA-P
Family And Children’s Association
Hicksville
04.2019 - 10.2020
- Worked at FCA’s 822 outpatient clinic family treatment and recovery center at both Hicksville and Hempstead locations
- Collaborated with team members to identify and accomplish agency objectives.
- Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
- Presented talks at community groups to promote organizational mission and programs.
- Advocated for placement of patients into community-based treatment settings
- Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals and outreach services.
- Between months of August 2020 through the end of October 2020 I was transferred to work for the SHERPA program in which I was further trained to assist individuals with linkages to treatment in recovery through crisis intervention with the assistance and referral from of catholic health services of Long Island.
Deli Clerk
Lynbrook Deli and Catering
Lynbrook
08.2014 - Current
- Completed orders according to customer preferences.
- Gave exceptional customer service to all guests, including during peak business periods.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Maintained work areas in a clean, neat and sanitized manner according to requirements.
Server
Atria Senior Living Inc.
Roslyn
08.2013 - 07.2014
- Hand-washed dishes and glassware thoroughly.
- Guided guests through the dining rooms and provided needed assistance.
- Assisted servers and dining room hosts, quickly responding to guests' needs.
- Adhered to quality expectations and standards.
Deli Clerk
King Kullen Supermarket
Hewlett
01.2010 - 08.2013
- Suggested additional items and offered samples of weekly promotional items to increase store sales.
- Stocked newly delivered inventory in storage, kitchen and food prep stations.
- Managed a sampling program to introduce customers to new products.
- Consistently received a 100% rate of customer satisfaction.
Education
CASAC-T - Substance Use
Great Escape Substance Abuse Training
Baldwin, NY09.2020
High School Diploma -
Lynbrook Senior High School
Lynbrook, NY2008
Liberal Arts
Long Island University
Greenvale, NYSkills
- Proficiency in customer service or client relations based scenarios
- Excellent communication
- Client and task focused
- Time management skills
- Bilingual in Spanish
- Positive learning process
- Quick learner
- Inventory management
- Substance Use field experience (over 1 year Clinically Supervised)
- Community outreach
- Client sessions
- Research and facts collecting
- Strategic planning
- Documentation and writing Notes
- Proficient in Electronic Health records
- Proficient in Microsoft Office
- Group facilitator experience
- Crisis intervention experience
- Experience in working with adolescents
- Residential treatment program experience
- Experience and understanding of part 822-clinical standards
- Certified Mandated reporter
- Certified to support recovery with medications for addiction treatment (MAT)
- NARCAN trained (overdose rescue kit)
- Over 2 years of work experience for OASAS approved facilities/providers
Timeline
Primary Clinician
Family and Children’s association
01.2021 - Current
Floor Counselor SAC
Outreach Development Corp.
11.2020 - 01.2021
CRPA-P
Family And Children’s Association
04.2019 - 10.2020
Deli Clerk
Lynbrook Deli and Catering
08.2014 - Current
Server
Atria Senior Living Inc.
08.2013 - 07.2014
Deli Clerk
King Kullen Supermarket
01.2010 - 08.2013
CASAC-T - Substance Use
Great Escape Substance Abuse Training
High School Diploma -
Lynbrook Senior High School
Liberal Arts
Long Island University
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