Sergio Nieves
Littleton
Summary
Adaptable [Job Title] with excellent customer service record. Accurate in completing orders, replenishing serving stations and cleaning spills. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional with superb client engagement skills.
Overview
7
7
years of professional experience
Work History
Deli Clerk
King Soopers
08.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Deli Clerk
Safeway
09.2022 - 10.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Front End Assistant/Food Court Employee
Costco
08.2021 - 09.2022
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Completed inventory counts and ordered merchandise.
Personal Health Care Assistant
HCDC
07.2020 - 07.2021
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Cleaning Professional
Los's Cleaning Company
04.2020 - 01.2021
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals and materials properly and with caution.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Emptied trashcans and transported waste to collection areas.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Food Service Worker
Dunkin Doughnuts
03.2018 - 04.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Cooked batches of food according to standard recipes.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Created appealing food arrangements for party trays and specialized orders.
Education
Associate of Arts - Creative Writing
Hillsborough Community College
Tampa, FL05.2020
Skills
- Detail-Oriented
- Cooperative Attitude
- Feedback Acceptance
- Honest and Ethical
- Customer Relations
- Cleaning and Sanitizing
- Reliable and Responsible
- Sweeping and Mopping
- Complaint Resolution
- Analytical Thinking
- Basic Mathematics
- Service Minded
- Team Leadership
- Social Perception
- Creative Thinking
- Active Listening
- Adaptable and Flexible
Timeline
Deli Clerk
King Soopers
08.2024 - Current
Deli Clerk
Safeway
09.2022 - 10.2023
Front End Assistant/Food Court Employee
Costco
08.2021 - 09.2022
Personal Health Care Assistant
HCDC
07.2020 - 07.2021
Cleaning Professional
Los's Cleaning Company
04.2020 - 01.2021
Food Service Worker
Dunkin Doughnuts
03.2018 - 04.2020
Associate of Arts - Creative Writing
Hillsborough Community College
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