Bitelihem Benti
Aurora
Summary
Dedicated with a strong work ethic and exceptional customer service skills, demonstrated through impactful roles at Public Partnerships and Eastern Star Masonic Retirement Community. Excelled in providing compassionate patient care and fostering independence, while efficiently managing time and multitasking. Achieved significant improvements in patient satisfaction and comfort, showcasing a blend of direct patient care and behavioral management expertise. I am always open to learning, and growing my skills in different areas.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Health Caregiver
Public Partnerships
04.2024 - Current
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Enhanced patient comfort by providing compassionate and attentive care.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Caregiver
Eastern Star Masonic Retirement Community
04.2020 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Server
Jamba Juice
05.2018 - 09.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associate of Science - Nursing
Community College of Denver
Denver, CO05-2028
Skills
- Respectful and compassionate
- Strong work ethic
- Time management
- Exceptional customer service
- Behavioral management
- Multitasking and organization
- Strong ethics
- Customer service
- Flexible schedule
- Patient care
- Direct patient care
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Home Health Caregiver
Public Partnerships
04.2024 - Current
Caregiver
Eastern Star Masonic Retirement Community
04.2020 - 01.2025
Server
Jamba Juice
05.2018 - 09.2019
Associate of Science - Nursing
Community College of Denver
Similar Profiles
Kylie HeltonKylie Helton
Caregiver at Public PartnershipsCaregiver at Public Partnerships
Devin BurkettDevin Burkett
Personal Support Worker at Public PartnershipsPersonal Support Worker at Public Partnerships
Makenzie BowdenMakenzie Bowden
Home Health Aide at Public PartnershipsHome Health Aide at Public Partnerships