Semaje Dixon-Baca
Aurora
Summary
I am a versatile professional with a strong background in childcare,sales and customer service. With 2 years of daycare experience, I have honed my skills in providing a safe and nurturing environment for children. My 5 years of sales experience has proven my ability to effectively communicate and persuade customers. Additionally, my 10 years of customer service experience highlight my dedication to delivering exceptional service and resolving issues. Overall, I possess a diverse skill set that would make me a valuable asset in various professional settings.
Overview
8
8
years of professional experience
Work History
Assistant Toddler Teacher
Kiddie Academy
07.2022 - 04.2023
- Enhanced toddler learning by incorporating age-appropriate activities and sensory play into daily curriculum.
- Collaborated with lead teacher to develop individualized lesson plans for each child, focusing on their unique needs and abilities.
- Supported children''s emotional and social development through positive reinforcement and open communication strategies.
- Maintained a safe, clean, and organized classroom environment conducive to learning and exploration.
- Assisted in the implementation of daily routines, including mealtime, naptime, outdoor play, and transitions between activities.
- Fostered strong relationships with families through open communication channels and participation in school events.
Assistant Toddler Teacher
Childrens Playland
12.2021 - 01.2022
- Promoted language development by engaging toddlers in interactive storytelling sessions using books, puppets, and props.
- Maintained a safe, clean, and organized classroom environment conducive to learning and exploration.
- Supported children''s emotional and social development through positive reinforcement and open communication strategies.
- Collaborated with lead teacher to develop individualized lesson plans for each child, focusing on their unique needs and abilities.
- Built trust among toddlers and their families by maintaining consistent communication about daily activities, upcoming events, and any concerns that arose.
Security Officer
Securitas Security Services USA
07.2020 - 11.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Cook
Bubbas 33
04.2019 - 09.2021
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Customer Service Representative
Dominos Pizza Inc.
05.2017 - 12.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Associate
Shoe Department Encore
09.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Cook
Elitch Gardens
04.2015 - 10.2016
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Education
GED -
Aurora Central High School
Aurora, CO05.2017
Skills
- Detailed Activity Logs
- Microsoft Outlook
- Crisis Management Plans
- CCTV Monitoring
- Attentive and Observant
Timeline
Assistant Toddler Teacher
Kiddie Academy
07.2022 - 04.2023
Assistant Toddler Teacher
Childrens Playland
12.2021 - 01.2022
Security Officer
Securitas Security Services USA
07.2020 - 11.2021
Cook
Bubbas 33
04.2019 - 09.2021
Customer Service Representative
Dominos Pizza Inc.
05.2017 - 12.2018
Sales Associate
Shoe Department Encore
09.2016 - 01.2017
Cook
Elitch Gardens
04.2015 - 10.2016
GED -
Aurora Central High School
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