Selina Whitesides
Northglenn
Summary
Detail-oriented professional with a proven track record in delivering exceptional customer service and efficiently managing invoicing and billing activities. Expertise in coordinating supplies, maintaining accurate records, and organizing schedules to optimize office efficiency. Proficient in leveraging various software tools and facilitating seamless office operations through a proactive approach. Committed to fostering a positive work environment, enhancing team productivity, and utilizing empathy and understanding developed through years of experience working with diverse individuals.
Overview
12
12
years of professional experience
Work History
Hairstylist
Platinum Hair Studio
Thornton, CO
06.2024 - Current
- Executed a variety of cutting techniques to achieve desired styles for diverse clientele.
- Provided personalized hair consultations to assess client needs and preferences.
- Developed strong customer relationships through consistent, quality services and follow-up communication.
- Maintained cleanliness and organization of salon workstations and tools to enhance workflow efficiency.
Package Handler
FedEx
Commerce City, CO
01.2022 - 03.2024
- Loaded and unloaded packages while adhering to safety protocols.
- Operated package sorting equipment to ensure timely processing of shipments.
- Trained new employees on package handling procedures and safety guidelines.
- Maintained accurate inventory records using warehouse management systems.
OFFICE ASSISTANT
Luna Diagnostics Imaging
Las Vegas, NV
04.2020 - 07.2021
- Handled requests-for-information, delegating tasks to appropriate employees to enhance customer service response.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
- Managed office supplies inventory by checking stock levels and ordering supplies to ensure availability.
- Created and updated excel spreadsheets to document and report on patient and medical data.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Maintained business records by updating customer information.
- Facilitated office operations by taking messages, scanning documents, and routing business correspondence efficiently.
- Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
- Coordinated office activities to enhance operational efficiency and support team objectives.
- Managed scheduling and appointment logistics to optimize executive time management.
HAIRSTYLIST
Pump Salon
Las Vegas, NV
01.2015 - 03.2020
- Educated clients on proper hair care through sales of conditioner, shampoo, hair treatment, and styling products, contributing to increased salon revenue.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Colored, cut and installed extensions according to referenced photo and desired outcome.
- Recommended treatment and styling products to customers to resolve specific concerns.
- Recommended hair styles to compliment clients' facial features and coloring.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care increasing salon revenue.
- Built strong relationships with customers by providing accurate service and product knowledge, enhancing customer loyalty and satisfaction.
- Pre-booked future appointments to increase repeat business.
- Recommended hairstyles to enhance clients' facial features and coloring, ensuring personalized service and client satisfaction.
- Introduced state-of-the-art techniques to color and treat hair.
- Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Delivered exceptional haircuts and styling services, ensuring client satisfaction and repeat business.
Education
Some College (No Degree) - Journalism
Golden West College
Huntington Beach, CASome College (No Degree) - Broadcast Journalism
CSN
Las Vegas, NVCosmetology License - Cosmetology
Academy Of Hair Design
Las Vegas, NV02.2005
High School Diploma - undefined
Bonanza High School
Las Vegas, NV06.2003
Skills
- Advanced coloring techniques
- Hair color theory
- Beauty transformations
- Client consultation
- Salon operations
- Salon revenue tracking
- Customer service excellence
- Effective communication
- Team collaboration
- Problem-solving
- Detail-oriented
- Trend adaptation
- Arranging items for photoshoots
- Social media marketing
- Professional and mature
- Strong interpersonal skills
- Trend adaptation
Timeline
Hairstylist
Platinum Hair Studio
06.2024 - Current
Package Handler
FedEx
01.2022 - 03.2024
OFFICE ASSISTANT
Luna Diagnostics Imaging
04.2020 - 07.2021
HAIRSTYLIST
Pump Salon
01.2015 - 03.2020
Some College (No Degree) - Broadcast Journalism
CSN
Cosmetology License - Cosmetology
Academy Of Hair Design
High School Diploma - undefined
Bonanza High School
Some College (No Degree) - Journalism
Golden West College
CPR/APD certified
Currently working on QMAP certification with hopes of being an RBT