Sebastian Martinez

Managing Sales Operations for 44 countries in Latam territory, prioritizing 5 areas of interest for Web Services dedicated for security monitoring (SaaS for Video Surveillance and security solutions integrated), Mexico, Brazil, South Cone, Andean, Central America and Caribbean.
Design of activities for Demand Generation and pipeline Growth for all verticals and applications in the market, hunting projects and supporting all the sales process.
KPI´s for more than U$1M trough distributors, integration partners and final users.

• Reviewed orders and client requests to streamline delivery services and resolve material shortages.
• Communicated by phone, email and traveled for face to face contact for 30 accounts.
• Renegotiated contracts with expiring accounts to continue relationships with current company clients.
• Utilized customer relationship management systems to document client interactions.
• Generated leads through networking, cold calls and industry connections.

• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Consulted with product development teams to enhance products based on customer interest data.
• Represented company and promoted products at conferences and industry events.
• Generated new business with marketing initiatives and strategic plans.

• Presented proposals to customers at industry events, such as conferences and trade shows.
• Collaborated with bid project team to assemble proposals and produce customer-facing materials.
• Liaised with suppliers and third-party service vendors to maintain accurate, up-to-date pricing list for sourced components.
• Formed strong bonds with customers' on-site technical staff to foster trust and retain business relationships.
• Recommended changes, improvements or enhancements in products to product development team based on customer feedback.