Sebastian Hurtado
Aurora
Summary
Dynamic sales professional with proven success at Journeys Underground, excelling in customer relationship management and inventory oversight. Skilled in training teams and achieving sales targets, I leverage persuasive communication and technology systems to enhance customer satisfaction and drive repeat business. Fluent in Spanish, I foster strong client connections for lasting loyalty.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder
Journeys Underground
Aurora, CO
01.2025 - 03.2026
- Assisted customers in selecting footwear and accessories for optimal satisfaction including locating specific items in store or through online technology
- Collaborated with customers to establish a robust relationship, thereby ensuring repeat business.
- Checking in shipment and managed inventory levels and organized stockroom for efficient operations
- Training new hires involves guiding them through various tasks, such as operating the cash register, managing sales, building sales tactics, and achieving sales targets.
- Cash handling, including sales and returns, is also a key aspect of my role.
- Opening and closing registers are essential tasks, and I am required to prepare bake deposits after every night.
- Bank runs are conducted to obtain additional cash or to split large bills into smaller denominations.
- Building sales involves demonstrating products to customers, such as four pairs of shoes, three packs of socks, and two shoe cleaners are shown to all.
- Weekly and monthly sales goals are set and monitored to ensure progress.
- Required to climb high ladders and stand for long periods of time
- REFERENCES (Kayla Fresno) 617-999-7566|(Ariella) 720-630-3117
Barbershop Assistant
Exxquisite Blendzz
Aurora, CO
03.2024 - 08.2024
- Front desk assistant greeted clients and checked them in
- Assisted barbers with daily operations and customer service tasks.
- Maintained a clean and organized workspace for optimal efficiency.
- Managed appointment scheduling to ensure smooth client flow.
- Organized supplies such as towels, combs, clippers, scissors and other tools needed for each haircut.
- Maintained good relationships with existing customers through friendly conversations during visits.
- REFERENCES (Javi) 720-473-0520
Education
High School Diploma -
Overland High School
Aurora, CO06.2024
Skills
- Customer relationship management
- Point of sale system
- Inventory management
- Appointment scheduling
- Fluent Spanish
- Persuasive
- Leadership
- Teamwork
- Inventory
- Technology systems
Volunteer and extracurricular
- Math tutor
- Student leadership
- Blood donor
- Park cleanup
- Police academy
Languages
Spanish
Full Professional
Timeline
Sales Lead Keyholder
Journeys Underground
01.2025 - 03.2026
Barbershop Assistant
Exxquisite Blendzz
03.2024 - 08.2024
High School Diploma -
Overland High School