SEBASTIAN DAVID ARBOLEDA
Medellín
Summary
Proactive and goal oriented professional with excellent time management and problem solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Customer Sales Advisor
Concentrix
06.2022 - 07.2025
- Documented call interactions in CRM system, enhancing data accuracy for reporting
- Developed strong product knowledge to provide informed recommendations to customers.
- Managed high-volume inbound calls while maintaining professionalism and customer satisfaction
Appointment Setter
Local Gym And Fitness
04.2021 - 02.2022
- Enhanced sales performance through building rapport with customers, identifying needs, and presenting suitable product options.
- Optimized the CRM system for better management of client data, resulting in improved prospect targeting for future campaigns.
- Assisted call-in customers with questions and orders.
Education
Bachelor's Degree in Modern Languages - Language Interpretation And Translation
Universidad ECCI
Medellin, Colombia11-2025
Senior Management - Business Administration
Universidad ECCI
Medellin, Colombia06-2025
Skills
- CRM software
- Goal oriented
- Email communication
- Sales presentations
- Objection handling
- Sales reporting
- CRM software
- Product knowledge
- Performance tracking
Accomplishments
- Supervised team of 10 staff members. (Concentrix)
- Documented and resolved products issues which led to meet the company's objectives. (Concentrix)
LANGUAGES
Spanish C2
Native or Bilingual
English - C1
Native or Bilingual
French - B2
Full Professional
Timeline
Customer Sales Advisor
Concentrix
06.2022 - 07.2025
Appointment Setter
Local Gym And Fitness
04.2021 - 02.2022
Bachelor's Degree in Modern Languages - Language Interpretation And Translation
Universidad ECCI
Senior Management - Business Administration
Universidad ECCI