Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Interests
Timeline
Generic

Sebastian Calvo

Barranquilla

Summary

Operations-focused professional with experience in logistics coordination, shipment tracking, quality control documentation, and customer issue resolution. Known for maintaining accurate records, building vendor and carrier relationships, and using transportation management tools to support efficient routing, timely deliveries, and consistent service.

Overview

1
1
Language
5
5
years of professional experience

Work History

logistics coordinator

lean staffing
07.2026 - Current
  • Coordinated the movement of goods and materials, ensuring timely delivery and adherence to company standards.
  • Developed and maintained relationships with vendors and carriers to optimize logistics processes.
  • Utilized transportation management software to track shipments and analyze routing efficiency.

Customer Service Representative

Verizon
Barranquilla
01.2025 - 07.2026
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Bar Manager

llP SAS
Barranquilla
01.2024 - 12.2025
  • Demonstrated commitment to continuous learning through attending industry conferences, workshops, and seminars to stay current with the latest trends and best practices in bar management. Implemented efficient bar management techniques to reduce wait times and increase overall sales.

Quality Control

NCC Nearshore Call Center
Barranquilla
10.2023 - 08.2024
  • Supported quality control efforts by carefully documenting batch information for traceability purposes. Created quality control reports on a monthly basis. Implemented quality control measures to guarantee data accuracy within donor records systemwide. Established and maintained quality control standards.

Sales Agent

NCC Nearshore Call Center
Barranquilla
01.2022 - 10.2023
  • Assisted call-in customers with questions and orders. Increased sales revenue by consistently meeting and exceeding sales targets.

Education

Bilingual Diploma - High School Diploma -

British International School
Barranquilla, Colombia
01-2018

Degree - Business Administration

Universidad Del Norte
Barranquilla, Colombia

Skills

  • Active listening
  • Problem-solving
  • Customer service
  • Adaptability and flexibility
  • Data collection
  • Critical thinking

Languages

English - Native

Accomplishments

Achieved top performer status within the company due to consistent high sales numbers.

Interests

Reading, Movies

Timeline

logistics coordinator

lean staffing
07.2026 - Current

Customer Service Representative

Verizon
01.2025 - 07.2026

Bar Manager

llP SAS
01.2024 - 12.2025

Quality Control

NCC Nearshore Call Center
10.2023 - 08.2024

Sales Agent

NCC Nearshore Call Center
01.2022 - 10.2023

Bilingual Diploma - High School Diploma -

British International School

Degree - Business Administration

Universidad Del Norte
Sebastian Calvo