Sean White
Dillon
Summary
Results-driven professional with extensive experience in restaurant operations. Proven skills in training teams, managing bar operations, and utilizing point-of-sale systems effectively. Aiming to leverage expertise to enhance customer experience and satisfaction.
Overview
31
31
years of professional experience
Work History
General Merchandise Manager
City Market
Dillon
02.2023 - Current
- Manage merchandise inventory to ensure optimal stock levels.
- Train staff on product knowledge and customer service standards.
- Facilitate team meetings to discuss sales strategies and updates.
- Assign tasks and monitor progress of subordinates on a daily basis.
- Assist customers in locating desired items within the store.
Property Management
Vail Resorts Inc
Keystone
11.2021 - 08.2023
- Condo Owner Reservation Specialist
- Managed guest relations and addressed property concerns effectively.
- Oversaw rental processes, including bookings and tenant communications.
- Coordinated maintenance and repairs with vendors to ensure property standards.
- Trained new staff on company policies and customer service practices.
- Handled resident complaints and expedited maintenance requests.
Bartender/Server
Various Restaurants and Bars
Nashville
06.1995 - 12.2020
- Crafted diverse cocktails and beverages to meet customer preferences.
- Provided excellent customer service in fast-paced restaurant environments.
- Engaged with customers to create a welcoming atmosphere and enhance experience.
- Maintained cleanliness and organization of bar area and equipment.
- Managed inventory of liquor, garnishes, and bar supplies efficiently.
- Assisted in training new bartenders on drink preparation and service standards.
- Collaborated with kitchen staff to ensure timely food and drink service.
Education
Bachelor of Science - Information Technology
ITT Technical Institute
Nashville, TN06-2014
Skills
- Outstanding customer service
- Suggestive selling
- Bar management
- Customer relationship management
- Point of sale systems
- Inventory management
Timeline
General Merchandise Manager
City Market
02.2023 - Current
Property Management
Vail Resorts Inc
11.2021 - 08.2023
Bartender/Server
Various Restaurants and Bars
06.1995 - 12.2020
Bachelor of Science - Information Technology
ITT Technical Institute