Dedicated worker with strong customer service excellence, time management, and team collaboration skills. Proven ability to maintain high service standards and optimize workflow in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Cafe Worker
Sam's Club
Aurora
11.2021 - Current
Served beverages and food to meet customer demand in fast-paced cafe environment.
Executed opening and closing duties to ensure proper station setup and breakdown.
Maintained workspace cleanliness and organization to support daily operations.
Cleaned and sanitized dishes, ensuring all items were set out to dry.
Photographer
LifeTouch Photography
Westminster
08.2017 - 10.2021
Photographed students and staff for identification purposes, ensuring high-quality images.
Covered school and community sports events, celebrating athletic achievements.
Captured school events, showcasing student engagement and fostering community involvement.
Documented classroom activities and staff group photos, enriching yearbook content.
Shift Leader
Walgreens
Falcon
03.2013 - 06.2017
Supervised daily store operations to ensure efficient workflow and high customer satisfaction.
Trained new employees on store policies and operational procedures, ensuring they quickly adapted to workflow.
Maintained organized work environment by effectively delegating tasks to staff.
Assisted in onboarding processes for new hires, specifically regarding shift operations.
Verified cash drawer accuracy during opening and closing shifts, safeguarding financial integrity and preventing discrepancies.
Resolved customer complaints promptly and professionally, maintaining high service standards and enhancing customer loyalty.
Education
High School Diploma -
Colorado Springs Early College
Colorado Springs, CO
05-2013
Skills
Food and beverage preparation
Customer service excellence
POS systems operation
Cash handling proficiency
Food safety protocols
Inventory management
Surface cleaning practices
Workplace safety protocols
Workflow optimization
Time management
Problem solving
Team coordination
Team collaboration
Product presentation
Accomplishments
Outstanding Customer Service - Exceeded expectations
Top Performance Award Q3 - Exceeded sales target
Recognized for my commitment at work to go above and beyond my job description