Sean Harris
Aurora
Summary
Position with a growing organization which will utilize my Supervisor service talents , and invest knowledge to support company goals, and offer opportunities for advancement.
Professional support services supervisor with proven expertise in team collaboration and results-driven strategies. Skilled in managing operations, resolving issues, and adapting to changing needs. Known for strong leadership, problem-solving abilities, and effective communication. Reliable and focused on enhancing team performance and achieving organizational goals.
Overview
12
12
years of professional experience
Work History
Support Services Supervisor
LabCorp Regional Lab
Englewood, CO
07.2022 - Current
- Supervised daily operations, ensuring compliance with regulatory standards and quality protocols.
- Coordinated training programs for new staff, enhancing team productivity and service delivery.
- Oversaw scheduling and workload distribution, optimizing resource allocation across support services.
- Implemented process improvements that increased operational efficiency within the lab environment.
- Ensuring & submitting employee Timecards
- Weekly productivity reports
- Led technical/operational interviews and talent selection
Lab Technician
BIOREFERENCE INCORPORATED
03.2021 - 03.2022
- Blood draws
- Covid Testing
- Specimen processing
Account Coordinator
TRIDENT LLC
10.2017 - 08.2020
- Billing & coding: Ensuring accurate and timely capture, submitting claims to payers and auditing patient charges.
- Patient and facility communication: Handling patient billing questions , resolving account disputes and discussing financial responsibilities
- Insurance follow up: Reviewing explanation of benefits (EOBs), following up on unpaid or rejected claims, and preparing appeals.
Lab Technician
AMERIPATH
01.2017 - 05.2017
- Prep and sun samples and slides
- Managed inventory of lab supplies, optimizing resource allocation while minimizing waste and costs.
- Developed standard operating procedures (SOPs) for laboratory processes, ensuring consistency in testing methodologies.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
Lab Technician
Quest Diagnostics
Denver, CO
02.2014 - 01.2017
- Conducted laboratory tests to analyze biological samples, ensuring accuracy and compliance with protocols.
- Collaborated with cross-functional teams to streamline workflows, improving overall lab efficiency and effectiveness.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assisted scientists by collecting and organizing laboratory data.
- Prepared samples for analysis by performing complex sample preparation tasks.
Education
Bachelor of Science - Healthcare Management
DeVry University
Westminster, CO05-2027
Medical Assistant Diploma - undefined
Everest College
10-2010
High School Diploma - undefined
Eagle Crest High School
06-2003
Skills
- Extensive experience with over 12 years in the medical field
- Outstanding organizational, interpersonal, and communication skills
- Natural ability to work within a detail-oriented team environment
- Proficient in MS Word, Excel, Outlook, and PowerPoint
- Exceptional capacity to multitask & manage competing priorities with ease
- Problem-solving
- Customer service understanding
- Support services
- Performance management
- Team leadership
Timeline
Support Services Supervisor
LabCorp Regional Lab
07.2022 - Current
Lab Technician
BIOREFERENCE INCORPORATED
03.2021 - 03.2022
Account Coordinator
TRIDENT LLC
10.2017 - 08.2020
Lab Technician
AMERIPATH
01.2017 - 05.2017
Lab Technician
Quest Diagnostics
02.2014 - 01.2017
Medical Assistant Diploma - undefined
Everest College
High School Diploma - undefined
Eagle Crest High School
Bachelor of Science - Healthcare Management
DeVry University