Sean Freeland
Fort Collins,CO
Summary
Encouraging manager and analytical problem-solver with talents for top service, safety, as well as excellent customer relations aptitude and conflict management. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Community Association Manager
Adriel Hills Condo Association
02.2023 - Current
- Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
- Managed budgets for community, ensuring financial stability and proper allocation of funds.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the association.
- Increased compliance with association rules and procedures by conducting regular inspections and enforcing regulations fairly.
- Organized successful community events to foster a sense of unity among residents within various neighborhoods managed.
- Enhanced communication between homeowners and board members through regular meetings and detailed reports.
- Implemented preventive maintenance programs to prolong the lifespan of community assets and reduce repair costs.
- Streamlined administrative processes, increasing efficiency in day-to-day operations within the community managed.
- Oversaw successful community improvement projects, such as landscaping upgrades and facility renovations.
- Negotiated contracts with service providers, securing high-quality services at competitive prices for the association managed.
Community Manager
Latter & Blum Property Management
03.2016 - 11.2022
- Oversee daily operations of a Class A multi-family community
- Maintain attractive community to current and potential customers by organizing regular maintenance, major repairs and capital improvement projects
- Timely and accurately process all payable invoices with proper coding, amounts, dates, and descriptions
- Monitor expenses and income, evaluating data in order to recommend adjustments for maximizing owner profits
- Complete daily, weekly, monthly financial and operational reports
- Hire, train and develop property staff
- Conduct daily staff meetings to review progress on unit make readies, maintenance requests, vendor scheduling and purchase orders and delegate workflow based on employee strengths
- Complete final move-out walk-throughs with tenants to identify required repairs
- Maintain original leases and renewal documents in digital and hardcopy format for property management office
- Analyze current market conditions and competitor survey data for implementing strategies to increase revenue
- Monitor progress of construction and maintenance projects and notify appropriate individuals of project updates, delays and schedule changes
- Assist at other Latter & Blum properties in need; recent communities in Mandeville, Thibodaux and Hurricane Ida affected sites in Lake Charles
Property Manager
Tellus Development
12.2013 - 03.2016
- Managed daily operations of commercial site consisting of 312 various storage units.
- Maintained site maintenance through regularly conducted inspections
- Coordinated with vendors for larger projects, received bids, verified completed projects met approved time, quality and cost estimates
- Provided general office administration, correspondence, filing and spreadsheet development
- Developed relationships within community and established marketing plan for increasing occupancy
- Hired, trained and oversaw site employees
Customer Service Supervisor
Marina Del Ray
03.2013 - 11.2013
- Leased boating slips and condos on property
- Opened and closed property point of sale systems, made daily deposits, and completed daily operation reports
- Handled tenant inquiries, issues, leases, payments, escalation and evictions
- Answered phones, daily data entry, filing and faxing paperwork, customer service
- Oversaw weekend employees and new hire training
- Assisted in planning and executing property events and concerts
Independent Contractor
Self-Employed
07.2009 - 10.2013
- Set up and oversaw conventions, hospitality events, catering, and on-site sampling
- When products involved: product knowledge and sales
- Managed supplies and product ordering
- Landscaped client's homes & businesses including lawn maintenance, gardening, and pressure washing
- Performed routine maintenance inside clients' homes & businesses
Assistant Sales Manager
Circuit City
02.2004 - 03.2009
- Assisted sales associates with completing customer transactions and managing issues
- Completed store opening and closing procedures by counting drawers and managing security
- Assisted with weekly and monthly financial reporting
- Coached sales associates in product specifications, sales incentives and selling techniques
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Trained new associates in successful sales and performance strategies as well as safety practices and procedures when handling deliveries
Education
Business Management
Southeastern Louisiana University
Hammond, LALREC - Louisiana Real Estate Salesperson License
Louisiana2017
Slidell High School
Slidell, LA2004
Skills
- Customer and Client Relations
- Information Security
- Operating Systems
- Safety Focused
- Site Management Operations
- Report Preparation
- Training and mentoring
- Project Management
- Conflict Management
- Flexible and Adaptable
- Time Management
- Quality Assurance Controls
Accomplishments
- Awarded manager of the year by the Baton Rouge Apartment Association
- Awarded 5-star manager of the year at Tellus Development
- Demonstrated skill and career growth by being promoted 3 times in 5 years at Circuit City
- Disney College Internship for Marketing
Timeline
Community Association Manager
Adriel Hills Condo Association
02.2023 - Current
Community Manager
Latter & Blum Property Management
03.2016 - 11.2022
Property Manager
Tellus Development
12.2013 - 03.2016
Customer Service Supervisor
Marina Del Ray
03.2013 - 11.2013
Independent Contractor
Self-Employed
07.2009 - 10.2013
Assistant Sales Manager
Circuit City
02.2004 - 03.2009
Business Management
Southeastern Louisiana University
LREC - Louisiana Real Estate Salesperson License
Slidell High School
Similar Profiles
Laura KlevinskyLaura Klevinsky
Building / Pool Manager at Caloosa Bayview Condo AssociationBuilding / Pool Manager at Caloosa Bayview Condo Association
Hernan GehrHernan Gehr
General Manager at Marquis Management 321 Ocean Condo Association.General Manager at Marquis Management 321 Ocean Condo Association.
Sebastian WendaSebastian Wenda
Garage Hiker at Palmolive Condo AssociationGarage Hiker at Palmolive Condo Association