Sean Foster
Aurora
Summary
Proven customer service expert from Exxon Gas Station, adept in POS system operation and known for exceptional patience and composure. Excelled in creating loyal customer relationships through professional complaint resolution and efficient transaction processing. Demonstrated reliability by accurately managing cash and inventory, enhancing the shopping experience.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Exxon Gas Station
03.2022 - 11.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
Bachelor of Science - Cyber Security
Purdue University Global
West Lafayette, IN05-2027
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- POS system operation
- Inventory management
- Data entry proficiency
- Time management
- Attention to detail
Google IT Support Certificate
Trained in the skills needed for Help Desk Tier 1 2 3 and to apply them with efficiency. Learned about Windows Operating systems and Linux operating systems for both PC and mobile devices and trouble shooting issues on such hardware. Other foundational skills such as customer service, networking, system administration and security.
Timeline
Customer Service Cashier
Exxon Gas Station
03.2022 - 11.2023
Bachelor of Science - Cyber Security
Purdue University Global
Similar Profiles
Kirubel WorknehKirubel Workneh
Exxon at Exxon Gas StationExxon at Exxon Gas Station
Oscar Vazquez-HenriquezOscar Vazquez-Henriquez
Cashier Supervisor at Exxon Gas StationCashier Supervisor at Exxon Gas Station
Larry WackrrshauserLarry Wackrrshauser
Franchise Owner at Exxon Gas StationFranchise Owner at Exxon Gas Station