Sherlock Crockett
Denver,CO
Summary
Innovative writer offering more than 3 years of experience as a Document Programming Specialist. Dedicated to bringing high-quality work in technical environments as well as thoughtful, professional communication skills.
Overview
6
6
years of professional experience
Work History
Document Programming Specialist
Mortgage Connect Document Solutions
09.2019 - 01.2023
- Wrote dozens of mortgage documents in Cincom Eloquence with autofill information and logic according to programming templates sent by clients
- Contributed to the document programming department’s technical documentation, recording steps for fixing bugs with software
- Submitted edits and revisions to clients based on grammatical and technical errors
- Navigated several file systems to store and find important templates, style documents, guidelines, database information, etc.
- Collaborated effectively with Quality Assurance teams to deliver comprehensive documents that met client requirements.
Playtester
08/11
02.2019 - 05.2021
- Edited a script as well as playtested for a horror visual novel-esque game.
- Edited the game’s script in order to ensure that its narrative aligns with the lead game designer’s vision and for grammar, punctuation, and structuring errors.
- Revised the game’s script in order to reflect the creator’s style of horror, world building, character design, and tone.
- Cooperated with the game’s creator by returning professional edited versions of current script with tracked changes and critical comments.
Barista
Starbucks
05.2019 - 12.2019
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages tailored to order requests and company standards.
- Delivered patient, personalized customer service to make each customer feel at home in the café.
- Maintained a clean and organized workspace for optimal productivity, safety, and comfort.
Front Desk Assistant/Receptionist
DU Center of Multicultural Excellence
01.2017 - 03.2019
- Served as a receptionist for the University of Denver’s new Pride Lounge, helping establish a new community space through passion and teamwork.
- Worked with the Multicultural Excellence team to plan events for different student groups and the campus community overall.
- Assisted my supervisors with projects by printing out and organizing paperwork, navigating DU’s phone system to make calls, and reaching out via professional emails.
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about services and resources.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
Education
B.A. - Emergent Digital Practices
University of Denver
03.2019
Skills
- Applies knowledge of effective writing & grammar to emails, advertisements, documents, etc
- Employs patient, empathetic customer service skills to ensure clients’ best experiences
- Professional experience with Google Suite and Microsoft Suite programs, particularly document creation applications like Microsoft Word, Microsoft Excel, and Cincom Eloquence
- Experience with digital imaging programs such as Adobe Photoshop, Adobe Illustrator, Affinity Designer, and Affinity Photo
Affiliations
Member of Phi Beta Kappa, Inducted 06/2017
Member of Sigma Tau Delta, Inducted 06/2017
Deatt Hudson Scholar
Exhibitions
someone used to love you, Coalesce && Object at the Vicki Myhren Gallery - 05/2019
someone used to love you and Plays with Dolls, EDP Expo 2019 at the Shwayder Art Building - 05/2019
someone used to love you and Plays with Dolls, DU Arcade at the Ritchie School of Engineering and Computer Science - 05/2019
Publications
to the Unreached, Foothills Visual and Textual Magazine - 01/2016
Analysis of [domestic] by Mary Flanagan 21st Century Digital Art - 06/2017
Analysis of RGB|CMY Kinetic by ART+COM 21st Century Digital Art - 06/2017
Love-me-nots Glasgow University Magazine - 12/2018
Timeline
Document Programming Specialist
Mortgage Connect Document Solutions
09.2019 - 01.2023
Barista
Starbucks
05.2019 - 12.2019
Playtester
08/11
02.2019 - 05.2021
Front Desk Assistant/Receptionist
DU Center of Multicultural Excellence
01.2017 - 03.2019
B.A. - Emergent Digital Practices
University of Denver
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