Scott Conroy
Denver
Summary
Highly qualified Building Superintendent with proficiency in industrial and public safety. Dedicated maintaining safety through preventive measures for fire and electrical systems. Experienced in overseeing building operations and maintenance.
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
4
4
years of professional experience
Work History
Building Superintendent
Cheesman tower west condominium association
Denver
11.2024 - 07.2025
- Maintained cleanliness and order in common areas of the condominium.
- Assisted residents with maintenance requests and inquiries effectively.
- Conducted regular inspections of building facilities and equipment.
- Coordinated with vendors for repairs and service needs promptly.
- Ensured compliance with safety standards and building codes consistently.
- Managed waste disposal processes for proper sanitation practices.
- Supervised seasonal maintenance activities, including landscaping care.
- Communicated updates to residents regarding maintenance schedules clearly.
- Monitored facilities and identified maintenance and repair needs.
- Coordinated building operations, maintenance and improvements.
- Monitored security systems including access control systems and surveillance cameras.
- Performed regular walk-throughs of buildings in order to identify potential problems or areas needing improvement.
- Maintained records of tenant complaints or requests for service in order to track progress towards resolution.
- Coordinated special events held at the facility including set-up and tear down of event items.
- Coordinated with contractors for installation or repair of building systems such as heating, ventilation, air conditioning, plumbing, electrical wiring.
- Scheduled preventive maintenance services for mechanical equipment such as boilers, chillers, pumps, compressors.
- Created reports summarizing activities related to building management operations.
- Provided guidance on best practices for energy conservation within the facility.
- Enforced building policies and procedures to keep facility safe for staff and visitors.
- Ordered cleaning supplies and maintenance materials to keep appropriate stock of inventory.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Assistant Manager
Grease Monkey Castle Rock 649
Castle Rock
04.2023 - 08.2024
- Assisted in managing daily operations and staff scheduling.
- Provided exceptional customer service and resolved client inquiries.
- Trained new team members on company policies and procedures.
- Monitored inventory levels and facilitated product ordering processes.
- Implemented safety protocols to ensure a secure work environment.
- Collaborated with team to maintain cleanliness and organization of workspace.
- Supported management in executing promotional events and initiatives.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
All star (trainer)
MOD Pizza
Colorado Springs
10.2021 - 04.2023
- Delivered engaging training sessions to new team members on operational procedures.
- Mentored staff on customer service techniques and product knowledge.
- Collaborated with management to assess training needs and outcomes.
- Supported staff in mastering point-of-sale systems and kitchen equipment usage.
- Encouraged a positive learning environment through constructive feedback and support.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Recommended changes or improvements in existing training processes as needed.
- Resolved any issues raised by participants during the training session in a timely manner.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Explained goals and expectations required of trainees.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Skills
- Building maintenance
- Facility inspections
- Compliance enforcement
- Waste management
- Conflict resolution
- Problem solving
- Detail orientation
- Facility operations
- Property inspections
- Customer service
- Operations coordination
- Effective communication
- Active listening
- Quality assurance
- Staff training
- Time management
- Goal setting
- Decision-making
- Coaching and mentoring
- Documentation and reporting
References
References available upon request.
Timeline
Building Superintendent
Cheesman tower west condominium association
11.2024 - 07.2025
Assistant Manager
Grease Monkey Castle Rock 649
04.2023 - 08.2024
All star (trainer)
MOD Pizza
10.2021 - 04.2023