Savannah Harrington
Denver
Summary
Hospitality professional with lots of experience in high-volume settings. Brings understanding of mixology principles and ability to quickly learn new things and techniques. Strong focus on providing exceptional one-on-one service to guests, while handling high-energy environments. Ready to use organizational and multitasking skills in a leasing agent role.
Overview
1
1
year of professional experience
Work History
Bartender
Max Gill and Grill
08.2024 - Current
- Developed loyal clientele by constantly delivering exceptional service and engaging in friendly conversation.
- Significantly reduced wait times for drinks by proficiently managing the bar area and prioritizing orders.
- Educated customers on different options of drinks, making personalized recommendations based on their dietary restrictions and preferences.
- Constantly collaborated with colleagues to ensure smooth operation during high volume periods.
- Opened and closed the bar according to established procedures at the restaurant, to ensure preparedness for every shift. Managed cash handling duties at the end of each shift.
Host, Server & Bartender
Caldero
01.2024 - 08.2024
- Promoted in a month from host, server, to bartender after successfully exceeding in each position.
- Provided exceptional customer service by listening to the guests needs and promptly addressing and fixing any issues or concerns.
- Booked reservations and took to-go orders by phone, as well as answered customer questions, and informed of accurate wait times.
- Constantly worked with POS system to accurately update checks and ring in orders.
- Consistently met performance goals related to sales targets.
Education
Bachelor of Arts - Professional Sales
Metropolitan State University of Denver
Denver, CO08-2026
Associate of Arts - General Studies
Pikes Peak State College
Colorado Springs, CO08-2024
Skills
- Customer service
- Sales expertise
- Complex Problem-solving
- Clear and effective communication
Timeline
Bartender
Max Gill and Grill
08.2024 - Current
Host, Server & Bartender
Caldero
01.2024 - 08.2024
Bachelor of Arts - Professional Sales
Metropolitan State University of Denver
Associate of Arts - General Studies
Pikes Peak State College
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