Savanna Bagley
Wheat Ridge
Summary
Dedicated professional with strong customer service skills, and proven to manage fast-paced environments while delivering exceptional guest experiences. Outgoing, positive personality, demonstrating the ability to create a welcoming atmosphere for everyone around me.
Overview
5
5
years of professional experience
Work History
Host, Busser, Food runner, Expo, Barback, Server
Buffalo Rose
Golden
06.2021 - Current
- Greeted and sat guests.
- Answered phone calls and handled service questions, reservations, and redirecting to a manager.
- Clean tables and reset them for new customers.
- Bringing food to the tables, usually carrying a tray throughout the large restaurant.
- Making sure the food is acceptable to go out to customers, and reassuring anyone with food allergies that they would be handled with extra precaution.
- Making drinks, serving guests at the bar, and tables when serving.
- Being personable with customers while maintaining a professional manner.
- Handling communication between all the staff, and more so between BOH and FOH.
- Maintained calls, customer complaints, if any, tending to tables, and sending out food during busy, fast paced shifts.
Restaurant Hostess
3Sons Italian Restaurant
Arvada
02.2021 - 05.2021
- Greeted guests with a positive attitude, ensuring a welcoming experience.
- Managed takeout orders from in person, over the phone, and through delivery apps.
- Responsible for packaging orders in a timely manner to get out to guests.
- Performed opening and closing duties, including stocking items, cleaning the host stand, tables, and the outside area.
Education
High School Diploma -
Arvada West High School
Arvada, CO05-2023
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZAssociate of Arts - Criminal Justice
Red Rocks Community College
Lakewood, COSkills
- Customer service
- Table management
- Order accuracy
- Food safety compliance
- Problem solving
- Critical thinking
- Team player mentality
- Detail-oriented
- Multitasking proficiency
- First aid training
- Phone etiquette
- Food inspections
- Cleaning and sanitation
- Communication skills
- Strong work ethic
- Production leadership
References
References available upon request.
Timeline
Host, Busser, Food runner, Expo, Barback, Server
Buffalo Rose
06.2021 - Current
Restaurant Hostess
3Sons Italian Restaurant
02.2021 - 05.2021
High School Diploma -
Arvada West High School
Bachelor of Science - Nursing
Grand Canyon University
Associate of Arts - Criminal Justice
Red Rocks Community College