Satomi Palm
Aurora
Overview
32
32
years of professional experience
Work History
File Clerk / Scanner
Rocky Mountain Regional VA Medical Center
07.2022 - Current
- Incumbent is a file clerk for the Health Information Management (HIMS) section of the Health Administration Services (HAS) service line
- The HIMS Scanning Unit incumbent assists the medical center in the transformation of paper documents to electronic documents in the Computerized Patient Record System (CPRS) via Vista Imaging.
- The incumbent also aids in the form of scanning and uploading of documents for medical center programs and services.
- The incumbents’ primary duties of this position are to maintain accessible records and provide efficient service for direct and indirect patient care by managing the receipt, uploading, or scanning, and indexing of health documents in a timely and accurate manner.
- The incumbent is responsible for carrying out a variety of health information management functions.
- The incumbent performs duties related to the receipt, intake, scanning, uploading, indexing, quality control, destruction, and transfer of health and administrative information.
- The incumbent is responsible for electronically scanning or uploading various health information documents into Vista Imaging and assuring that the scanned documents are associated to the correct patient, progress note, consultation, or document type in the Computerized Patient Record System CPRS.
- The incumbent must follow scanning and uploading procedures established by the HIMS/HAS service line.
- After completing the scanning, uploading, and indexing process, confirms record integrity, and reviews the image quality in the Vista Imaging display.
- Ensures regular quality checks are completed per prescribed timeframes and criteria. The incumbent notifies the supervisor when images are scanned or uploaded into the incorrect patient’s record, program area, documents are indexed incorrectly, or the image is corrupted.
- Notifies the supervisor of the need to rescind Advance Directives in CPRS as specified in Handbook 1004.02, Advance Care Planning and Management of Advance Directives.
- The incumbent determines which documents may exist based on whatever information the requester has supplied and on the history of the agency’s record keeping procedures for the time period involved.
- When documents are received, the incumbent reviews each page for appropriate scanning criteria and ensures that all necessary health or administrative information meeting the criteria is integrated into CPRS through the scanning or uploading software and hardware.
- The incumbent ensures prior to scanning that all paper clips, staples, tape, and loose or hanging tape are removed from the documents.
- The incumbent scans filing or document materials by indexing to the appropriate clinical or administrative area in Vista Imaging to facilitate future reference.
- The incumbent also correctly indexes all documents imported or uploaded from other devices or sources, including pdf, tiff, jpeg files, etc. into Vista Imaging. When all efforts to locate within central files are unsuccessful, searches through appropriate office files, contacts subject-matter specialists in order to determine whereabouts of required file materials.
- Incumbent maintains confidentiality of all electronic records and paper components of the health record or medical center program materials; follows appropriate procedures when mailing or destroying health information in paper or electronic format; and sensitive (employee and designated patient records) health records are maintained in a secure manner and available only to requesters in the scope of their official duties.
- Utilization of a computer to perform a wide variety of record keeping, correspondence, and tracking operations.
- The incumbent performs timely filing, retrieval, and clerical duties associated with the retention, maintenance, disposition, guardianship, and control of records in a variety of filing systems to include but not limited to terminal digit, alphabetic, numerical, or date order.
- The incumbent is responsible for communicating or contacting administrative and clinical staff members to locate/obtain health records, documents, or requested information.
- Introduces and explains documents received from community care providers, medical centers, or organizations to medical center staff and assists in understanding and recognizing the nomenclature and indexing terms used to allow access the information efficiently.
- Opens and distributes mail, faxes, and documents received as established by per service line process or routine.
- Incumbent retrieves records using a combination of computer-based patient treatment history and historical record transactions to deduce locations of hard-to-find records; ref
- Series: 0301 - Grade: 5
- Hours per week: 40
HouseKeeping Technician ( VA Hospital at Aurora)
The Employment Firm
10.2018 - Current
- Janitorial services in common area of VA Hospital
Supply Technician
Rocky Mountain Regional VA Medical Center
01.2022 - 07.2022
- Provide wards, clinics, operating rooms, secondary storage locations, and other hospital facilities with supplies and material including, but not limited to, sterile and non-sterile medical supplies, instrument sets and equipment.
- Pulls stock inventory and material for delivery; replenishes stock inventory; interacts with clinical and administrative customers and maintains records on stock levels;
- Communicates to the Lead or Supervisor any concerns related to supplies, equipment and procedures.
- Provides information to customers regarding medical supplies;
- Monitors expiration dates, rotates stock to limit outdated and removes items from use as required by outdates;
- Monitors and controls critical supplies;
- Performs daily inventory using bar coding equipment on a predetermined schedule that will allow for timely replenishment;
- Resolves differences between records and physical count of stock;
- Distributes items according to established or ad hoc requirements in computerized inventory management systems;
- Delivers supplies in a timely manner and ensures supplies and material delivered are in sterile and operational condition;
- Completes specialty cart preparation;
- Cleans assigned secondary areas in accordance with aseptic principles; and
- Receives supplies and material into the medical center’s catchment area.
- Grade: GS5
- Hours per week: 40
EMS Housekeeping Aid
Department of Veterans Affairs
10.2019 - 12.2021
- Cleans and sanitizes inpatient and outpatient rooms, clinical procedural areas, common areas, restrooms, and administrative areas utilizing the proper cleaners in accordance with product label and the proper procedures required in cleaning each area. Disinfect and sanitize (terminal clean) including the use of Tru-D (ultraviolet light disinfecting robot).
- Properly handles linens from patient rooms or clinical areas to prevent contamination.
- Safely operates a variety of commercial grade floor equipment such as scrubbing machines, burnishers, buffers, and vacuum machines, riding vacuum cleaners, and carpet shampooers. Cleans walls, ledges, blinds, mirrors, and commodes. Able to troubleshoot and repair equipment so that is properly repaired and operational. Performs basic, routine maintenance on floor equipment.
- Completes daily assignments in a safe, timely and thorough manner. Properly and safely handles and transports bio-hazardous waste.
- Familiar with globalized format of Safety Data Sheets and the and Hazardous Communications Program. Knowledgeable in OSHA and Joint Commission requirements.
- Series: 0029
- Hours per week: 45
Housekeeping Aid
Coronado DC
09.2018 - 10.2019
- Cleans and sanitizes inpatient and outpatient rooms, clinical procedural areas, common areas, restrooms, and administrative areas utilizing the proper cleaners in accordance with product label and the proper procedures required in cleaning each area. Disinfect and sanitize (terminal clean)
- Familiar with globalized format of Safety Data Sheets and the and Hazardous Communications Program. Knowledgeable in OSHA and Joint Commission requirements.
- Hours per week: 40
Bookkeeper
Trailer Service, Inc.
10.2011 - 07.2017
- A/P, A/R, Payroll (for 17 Employees) Bank reconciliation, invoicing, collections,HR, scanning documents and filing of all States and Federal Taxes.
- Hours per week: 40
Bookkeeper
Trailer Service, Inc
10.2011 - 07.2017
- A/P, A/R, Payroll (for 17 Employees) invoicing, collections and filing of all States and Federal Taxes.
- Technical Training: Vision software, Warehouse Safety.
- Hours per week: 40
Assistant Accountant
Block Busters USA
06.2006 - 07.2011
- Hours per week: 32
Accounting Clerk
Summit Legend
01.2005 - 01.2006
- A/P, A/R, Payroll, General ledger postings, invoicing, data entry and scanning files. Technical Training: MS Office (Word, Excel, Outlook) Peachtree and QuickBooks.
- Hours per week: 40
Bookkeeper/Funeral Director’s Assistant
All States Cremation Services
07.2001 - 09.2004
- A/P, A/R, General ledger postings, invoicing and filing. Preparing burial or cremation permit for County Health Department, delivering death certificates and documentations for City, County and State Department.
- Under management within strict regulatory compliances guidelines. Technical Training: MS Office (Word, Excel, Outlook) QuickBooks and Certified Funeral Director.
- Hours per week: 40
Air and Ocean Export Agent / Japanese Customer Service Agent
Nippon Express USA
04.1994 - 07.2001
- Transport and storage materials, International customer service, Data entry, Translating documents for international exporting of freight by air and ocean. Technical Training: MS Office (Word, Excel, Outlook) Certified in Warehouse Safety and Air Cargo Safety.
- Hours per week: 40
Education
Some college (no degree) - ESL
Aurora Community College
Aurora, COHigh school diploma or equivalent - Basic Accounting, Old Japanese language
Chichibu Higashi High School
Chichibu, Japan03.1989
Skills
- Implemented effective organizational strategies to manage multiple tasks and deadlines
- Developed and maintained organized systems for tracking time allocation across multiple projects
- Achieved improved document retrieval times through optimized filing management practices Enhanced operational efficiency by implementing systematic filing protocols Drove compliance with organizational policies by maintaining meticulous records management
- Achieved high customer satisfaction ratings through effective resolution of inquiries and concerns Enhanced service processes, resulting in improved response times and customer loyalty Fostered a positive team environment that contributed to overall service excellence
- Streamlined data entry tasks by implementing best practices for accuracy and speed
- Oversaw meticulous maintenance of records and files, facilitating streamlined retrieval and compliance
- Achieved high accuracy in data analysis, resulting in improved project outcomes Enhanced precision in operations, leading to increased efficiency Optimized processes to deliver consistent quality and reliability
- Implemented thorough review processes to maintain high standards of detail and quality in all outputs
- Achieved enhanced data security through proactive identification and resolution of vulnerabilities\nDelivered comprehensive training sessions that increased team knowledge of data protection strategies\nFacilitated cross-departmental collaboration to strengthen overall security posture
- Streamlined document management workflows, facilitating improved access and compliance
- Monitored project timelines and coordinated resources to maintain adherence to deadlines
- Managed systematic file retrieval operations, optimizing document accessibility for team members
- Achieved improved document accessibility through effective scanning and organization Enhanced team productivity by implementing efficient digital filing systems Delivered streamlined document management solutions that reduced retrieval times
- Implemented systematic checks for information verification, enhancing overall data quality and trustworthiness
- Reviewed and updated financial records regularly to facilitate timely reporting and decision-making
- Conducted regular assessments of information security systems to identify vulnerabilities and enhance protection strategies
- Coordinated and streamlined business correspondence processes to support effective information exchange
- Executed complex data manipulation and visualization tasks using Microsoft Excel to improve operational efficiency
- Managed daily bookkeeping tasks, including data entry and reconciliation, to uphold organizational financial standards
- Facilitated effective communication and cooperation among team members to enhance overall performance
Language skills
Japanese Spoken: Advanced | Written: Advanced | Read: Advanced
Timeline
File Clerk / Scanner
Rocky Mountain Regional VA Medical Center
07.2022 - Current
Supply Technician
Rocky Mountain Regional VA Medical Center
01.2022 - 07.2022
EMS Housekeeping Aid
Department of Veterans Affairs
10.2019 - 12.2021
HouseKeeping Technician ( VA Hospital at Aurora)
The Employment Firm
10.2018 - Current
Housekeeping Aid
Coronado DC
09.2018 - 10.2019
Bookkeeper
Trailer Service, Inc.
10.2011 - 07.2017
Bookkeeper
Trailer Service, Inc
10.2011 - 07.2017
Assistant Accountant
Block Busters USA
06.2006 - 07.2011
Accounting Clerk
Summit Legend
01.2005 - 01.2006
Bookkeeper/Funeral Director’s Assistant
All States Cremation Services
07.2001 - 09.2004
Air and Ocean Export Agent / Japanese Customer Service Agent
Nippon Express USA
04.1994 - 07.2001
Some college (no degree) - ESL
Aurora Community College
High school diploma or equivalent - Basic Accounting, Old Japanese language
Chichibu Higashi High School