Sarai Salinas
HomeSafe
Lakewood
6
years of professional experience
Reliable Dedicated Detail-oriented Organized Responsible
Work History
Appointment Setter
3 Years 4 Months- Make outbound calls, emails, or messages to prospective clients
- Schedule appointments for sales representatives or service providers
- Maintain and update customer databases and contact lists
- Follow up with leads to confirm appointments and answer basic questions
- Provide information about products or services
- Handle inbound inquiries and convert them into scheduled appointments
- Meet daily or weekly call and appointment-setting target
Store Manager
1 Year 10 Months- Lead, coach, and motivate a team of associates to achieve sales goals and provide excellent customer service
- Oversee daily store operations including opening/closing, cash handling, and inventory management
- Ensure the store meets or exceeds sales targets, budgets, and key performance indicators (KPIs)
- Analyze sales trends and implement strategies to increase revenue and customer loyalty
- Ensure compliance with company policies, safety procedures, and loss prevention standards
- Resolve customer concerns and maintain high levels of customer satisfaction
- Maintain overall store appearance, cleanliness, and organization
Sales associate/ customer service
8 Months- Provided friendly and efficient customer service, assisting shoppers with product selection and questions
- Operated cash register, processed transactions, returns, and exchanges accurately
- Maintained sales floor by stocking merchandise, organizing displays, and ensuring cleanliness
- Assisted with inventory management, including restocking shelves and monitoring product levels
- Followed loss prevention procedures to reduce theft and ensure store safety
- Helped with receiving shipments and processing new merchandise
- Supported fitting room operations and ensured a positive customer experience
- Collaborated with team members to meet store sales goals and performance standards
- Maintained knowledge of current promotions, discounts, and store policies
Early morning Stocker
3 Months- Including unpacking boxes and organizing merchandise
- Stocked sales floor and backroom to ensure products were available and properly displayed
- Maintained stockroom organization and ensured efficient product flow to the sales floor
- Assisted with visual merchandising, including setting up displays, signage, and promotions
- Ensured store was clean, organized, and ready for customers before opening
- Supported inventory control by checking product quantities and reporting discrepancies
- Collaborated with team members to complete stocking tasks quickly and efficiently
- Occasionally assisted customers and supported sales floor, fitting room, or checkout when needed
- Followed company procedures for safety, loss prevention, and store operations
Team member
2 Years- Provided friendly and efficient customer service in a fast-paced environment
- Took customer orders, handled cash/card transactions, and operated the POS system
- Prepared food and beverages, including Blizzard treats, ice cream, and hot food items
- Maintained cleanliness of dining area, kitchen, and workstations
- Followed food safety and sanitation guidelines to ensure quality standards
- Assisted with stocking supplies and restocking ingredients as needed
- Worked collaboratively with team members to ensure quick service and customer satisfaction
- Handled customer concerns professionally and resolved issues when needed
- Supported opening and closing tasks, including cleaning and prep work
Education
High School Diploma
Skills
Script memorization
Telephone etiquette
Salesforce CRM
Positive attitude
Time management
Attention to detail
Empathy and patience
Other Activities
No content available for this section
Timeline
Store Manager
Sally Beauty Supply
03.2024 - 01.2026Read More
Sales associate/ customer service
TjMaxx/Homegoods
04.2023 - 12.2023Read More
Appointment Setter
HomeSafe
01.2023 - 05.2026Read More
Early morning Stocker
Old navy
12.2022 - 03.2023Read More
Team member
Dairy Queen
02.2020 - 02.2022Read More
Prairie view high school
High School Diploma
Read More