Sarahbeth Christian
Centennial
Summary
Dynamic Care Manager with a proven track record at Caring Senior Service of Lakewood, excelling in care planning and patient education. Skilled in service coordination and fostering strong client relationships, I enhance care quality and promote self-management, ensuring optimal outcomes for clients while maintaining strict adherence to HIPAA guidelines.
Overview
10
10
years of professional experience
Work History
Care Manager
Caring Senior Service of Lakewood
05.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Assessed clients and developed plans to meet needs.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
- Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
- Communicated with healthcare providers to facilitate continuity of care.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Arranged transportation and documented details of discharge transition plans.
- Maintained detailed records in compliance with agency standards and regulations.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Home Cleaner
Self
03.2015 - 04.2025
- Increased repeat business by establishing trust and rapport with clients through consistent high-quality work.
- Enhanced the cleanliness and organization of homes with meticulous attention to detail in all tasks performed.
- Proactively identified maintenance issues during cleaning tasks, notifying clients of potential problems before they escalated.
- Reduced allergens and improved indoor air quality by regularly dusting surfaces and vacuuming floors.
- Improved client satisfaction by providing thorough and efficient cleaning services tailored to individual preferences.
- Handled sensitive items with care, respecting the privacy of clients while completing assigned tasks diligently.
- Contributed to a positive first impression for guests by maintaining pristine common areas in client homes.
- Maintained open lines of communication with homeowners regarding scheduling updates or special requests.
- Assisted clients with organizing personal belongings, resulting in a more functional living space.
- Demonstrated flexibility in accommodating last-minute schedule changes, ensuring continued client satisfaction despite unexpected disruptions.
Education
Bachelor of Science - Medical
College America
Denver, CO11-2009
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Medication reviews
- Policy adherence
- Quality improvement
- ADL support
- Care quality assessments
- In-home care plans
- Outcome assessment
- Patient & family support
- Healthcare
- Client assessment
- Care transitions
- HIPAA guidelines
- Decision-making
- Schedule management
- Patient education and counseling
- Patient care assessment
- Staff supervision
- Patient relations
- Staff scheduling
- Performance monitoring
Languages
English
Native or Bilingual
Timeline
Care Manager
Caring Senior Service of Lakewood
05.2021 - Current
Home Cleaner
Self
03.2015 - 04.2025
Bachelor of Science - Medical
College America
Similar Profiles
Lorraine HerdLorraine Herd
Caregiver at Caring Senior ServiceCaregiver at Caring Senior Service
Destiny WatkinsDestiny Watkins
Patient Services Coordinator at Caring Senior ServicePatient Services Coordinator at Caring Senior Service
Kimber RamirezKimber Ramirez
Care Specialist at Caring Senior ServiceCare Specialist at Caring Senior Service
Nicholas D'OnofrioNicholas D'Onofrio
Host at Perry's PizzaHost at Perry's Pizza
Shawn D. HardingShawn D. Harding
Inside Sales Representative at Builders WarehouseInside Sales Representative at Builders Warehouse