Sarah Thomas
Broomfield
Summary
Dynamic professional with a proven track record and 16 years of experience, excelling in customer service and data verification. Leveraged excellent communication and organizational planning to enhance operational efficiency and guest satisfaction. Adept at prioritization and adaptability with a focus on achieving positive outcomes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Bartender
Park Center Lounge
Westminster, CO
12.2025 - 04.2026
- Crafted and served creative cocktails and beverages, enhancing customer satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Served high customer volumes during special events, nights, and weekends.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Oral Surgery Assistant
Comfort Dental
Westminster, CO
09.2025 - 12.2025
- Assisted surgeons in preparing operating rooms, ensuring compliance with safety protocols and sterilization standards.
- Managed surgical instruments, maintaining organization and availability during procedures to enhance efficiency.
- Collaborated with medical staff to streamline patient flow and minimize delays in the surgical schedule.
- Provided post-operative care instructions to patients, ensuring understanding of recovery processes and follow-up needs.
- Participated in pre-operative consultations, offering vital input on patient conditions and surgical approach.
- Facilitated patient recovery by closely monitoring vital signs and addressing any concerns promptly.
Bartender
Old Spaghetti Factory
Westminster, Colorado
01.2023 - 09.2025
- Utilized problem solving skills to resolve customer complaints in a courteous matter.
- Trained and mentored new team members in proper bar operations.
- Adhered to all company policies and procedures regarding alcohol consumption and serving laws.
- Prioritized multiple tasks in a dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
Secretary
Old Spaghetti Factory
Westminster, Colorado
01.2023 - 09.2025
- Answered incoming calls promptly and professionally, routing messages as needed.
- Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Greeted visitors warmly upon arrival at the office; provided friendly customer service.
- Performed data entry and generated reports.
- Facilitated requests by answering or referring to customer inquiries in person or on the telephone.
- Scanned documents into electronic format for storage in databases or other applications.
- Created manual and electronic document files and records, providing up-to-date information or historical reference.
- Provided administrative support to the executive team with excellent attention to detail.
- Responsible for cash handling and deposits.
Server
Santa Fe Bar and Grill
Santa Fe, NM
04.2022 - 12.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experiences from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Used focus and memorization skills to keep track of tables and remember orders.
- Processed payments and completed register transactions accurately.
Education
Bachelor of Science - Biology, Department of Integrated Biology
University of South Florida
Tampa, FL05-2021
Skills
- Adaptability
- Conflict Resolution
- Time Management
- Teamwork
- Deductive Reasoning and Analysis
- Oral and Written Communication
- Attention to Detail
- Prioritization
- Organizational Planning
- Strong multitasking
- Customer service
Timeline
Bartender
Park Center Lounge
12.2025 - 04.2026
Oral Surgery Assistant
Comfort Dental
09.2025 - 12.2025
Bartender
Old Spaghetti Factory
01.2023 - 09.2025
Secretary
Old Spaghetti Factory
01.2023 - 09.2025
Server
Santa Fe Bar and Grill
04.2022 - 12.2023
Bachelor of Science - Biology, Department of Integrated Biology
University of South Florida