Sarah Sullivan
Greeley
Summary
Efficient Administrative Professional bringing 10+ years' experience in a Patientand Customer focused environment. Proven history of efficiency and problem solving alongside outstanding work ethic, commitment and loyalty. Strong track record of customer support, collaborative teamwork and articulate communication. Highly adept with key strengths in major administration functions, regulatory guidelines adherence, complex processing and data entry. Highly organized and detail-oriented professional with a strong dedication to achieving goals.
Overview
10
10
years of professional experience
Work History
Nursing Administrative Assistant
PAM Rehabilitation Hospital
12.2023 - Current
- Facilitated smooth daily operations within the nursing unit by effectively managing schedules, staffing levels, supply inventory, and equipment maintenance.
- Facilitated professional development opportunities for nurses through continuing education programs, workshops, and seminars.
- Facilitated communication between nursing staff and patients, ensuring timely information flow.
- Assisted in onboarding new staff, providing training on office protocols and software systems.
- Coordinated continuing education opportunities for nursing staff members to encourage professional growth and enhance clinical competencies within the team.
- Developed strong relationships with patients and their families to provide compassionate support throughout their healthcare journey.
- Promoted a positive work environment by addressing staff concerns and implementing appropriate changes in policies and procedures.
- Assisted with recruitment efforts to attract highly qualified candidates for open positions within the nursing department, supporting an efficient hiring process based on meritocracy principles.
- Enhanced patient care by efficiently managing administrative tasks and maintaining accurate medical records.
- Streamlined office operations for improved efficiency by organizing files, scheduling appointments, and coordinating with other departments.
- Enhanced team collaboration through regular communication, contributing to a cohesive nursing team focused on delivering exceptional patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Supported nursing staff in providing excellent patient care through timely communication and effective organization of resources.
- Elevated team morale by incorporating regular feedback into scheduling decisions, promoting a sense of ownership and accountability for all staff members.
- Consistently met deadlines while managing multiple schedules simultaneously, demonstrating strong organizational skills under pressure.
Lead Payroll Specialist
JBS USA
05.2019 - Current
- Providing customer service to employees regarding payroll inquiries.
- Off Cycle Management and processing.
- Managing and balancing relocation as provided by Cartus.
- Managing Pay card program ensuring cards load properly and are funded properly.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Navigated Share Point to complete workflows, troubleshoot access for employees, and troubleshoot workflow errors and issues.
- Reviewed time records for 70,000 employees to verify accuracy of information.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained confidentiality of employee records and payroll information.
- Completed payroll accurately and timely.
- Generated reports to track employee time and attendance.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Specification Coordinator CVA
JBS USA
11.2019 - 05.2021
- Built complete specifications in SAP for new and existing products.
- Consolidated paper usage by creating a database for electronic specifications.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Configured and customized SAP modules to align with client business processes.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Solved functional and technical obstacles and worked closely with project team from different streams.
- Documented and maintained records for product specifications.
- Recreated the team’s SOP’s to aid in smooth training and education for current and new employees.
- Tested functional compliance of company products including packaging, protein, cooking times & instructions to ensure adherence to FDA regulations.
Activity Director
Good Samaritan Society
02.2015 - 11.2019
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
- Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
- Partnered across departments to run smooth, professional events and activities.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Developed monthly life enrichment calendar based on population.
- Trained and supervised staff to consistently meet performance goals.
Education
General education
Aims Community College
Medical Assistant Certification - undefined
Aims Community College
Activity Director Certification - undefined
Arapahoe Community College
undefined
Master Academy of Leadership
Colorado Notary Certification - undefined
National Association of Notaries
BLS CPR Certification -
American Heart Association
03.2025
High School Diploma - undefined
Northridge High School
01.2016
Skills
- Customer Service
- Complex Data Entry
- SAP & Kronos
- ADP troubleshooting
- Microsoft Excel
- Fiserv Payroll Delivery Service
- Microsoft SharePoint
- Schedule Management
- Staff Management
- Project Support
- Document Control
- HIPAA compliance
- Office management
- Patient transfers
Languages
German
Professional Working
Timeline
Nursing Administrative Assistant
PAM Rehabilitation Hospital
12.2023 - Current
Specification Coordinator CVA
JBS USA
11.2019 - 05.2021
Lead Payroll Specialist
JBS USA
05.2019 - Current
Activity Director
Good Samaritan Society
02.2015 - 11.2019
General education
Aims Community College
Medical Assistant Certification - undefined
Aims Community College
Activity Director Certification - undefined
Arapahoe Community College
undefined
Master Academy of Leadership
Colorado Notary Certification - undefined
National Association of Notaries
High School Diploma - undefined
Northridge High School
BLS CPR Certification -
American Heart Association
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