Dynamic and detail-oriented,excelling in customer communications and data management. Proven ability to adapt quickly and enhance team efficiency, while demonstrating strong problem-solving skills. Committed to continuous improvement and delivering exceptional results.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phone Interviewer
Luce Research
Colorado Springs, CO
11.2025 - Current
Conducted phone interviews to gather participant feedback and insights for research projects.
Assisted in data entry and management of interview responses using proprietary software.
Developed effective communication skills while engaging with diverse participants over the phone.
Adapted quickly to changing project requirements and interview scripts during calls.
Housekeeper
Motel 6
Pueblo, CO
02.2022 - 11.2024
Maintained cleanliness and organization of guest rooms to enhance visitor experiences.
Conducted thorough inspections of assigned areas to ensure adherence to quality standards.
Assisted in training new staff on cleaning protocols and safety procedures.
Implemented efficient cleaning techniques, reducing time spent on room preparation.
Coordinated with maintenance staff to report and resolve facility issues promptly.
Enhanced customer satisfaction through attention to detail in room presentation.
Streamlined daily cleaning schedules to improve workflow efficiency across shifts.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Flagger
Alert Traffic Control
Bayfield, CO
06.2022 - 08.2022
Directed traffic flow to ensure safety of pedestrians and construction workers.
Monitored site conditions to identify hazards and implement safety protocols.
Coordinated with team members to execute efficient traffic control plans.
Trained new flaggers on best practices and safety measures.
Utilized hand signals and communication devices to manage vehicle movement effectively.
Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
Used flagging tools such as stop and slow paddle and red flag.
Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
Adapted quickly to changing circumstances, such as inclement weather or last-minute schedule adjustments, ensuring smooth traffic flow at all times.
Participated in ongoing training and professional development opportunities to stay current on industry trends, safety regulations, and flagging best practices.
Controlled flow of automotive traffic under direction of project supervisor.
Enhanced team communication by maintaining constant contact with other flaggers, supervisors, and drivers.
Familiar with use of hand signaling procedures.
Spoke clearly and confidently to drivers to provide detour routes and direct around work areas.
Intimately familiar with flagging safety regulations and equipment as published by OSHA.
Reduced accidents at work zones by diligently monitoring vehicle speeds and providing clear signals to approaching motorists.
Flagger
Work Zone Traffic Control LLC
Colorado Springs, CO
08.2016 - 12.2019
Patiently directed motorists towards detours and alternate routes.
Professionally communicated with motorists stuck in stopped traffic.
Promoted a positive work environment through professional conduct and adherence to established safety protocols.
Conducted regular equipment inspections to ensure all signaling devices were fully functional and met regulatory standards.
Contributed to project timelines by efficiently coordinating traffic flow during peak hours at high-traffic intersections.
Demonstrated exceptional customer service skills when interacting with frustrated or confused motorists, offering assistance whenever possible.
Improved traffic safety by effectively directing and controlling vehicular flow at construction sites.
Controlled flow of traffic through construction areas and work zones on busy highways and interstates.
Controlled drivers' speed, movement and routes with hand signals and signs.
Prevented traffic intrusion onto construction sites and protected workers.
Directed traffic flow to ensure safety of pedestrians and construction workers.
Trained new flaggers on best practices and safety measures.
Utilized hand signals and communication devices to manage vehicle movement effectively.
Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
Used flagging tools such as stop and slow paddle and red flag.
Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
Adapted quickly to changing circumstances, such as inclement weather or last-minute schedule adjustments, ensuring smooth traffic flow at all times.
Participated in ongoing training and professional development opportunities to stay current on industry trends, safety regulations, and flagging best practices.
Enhanced team communication by maintaining constant contact with other flaggers, supervisors, and drivers.
Familiar with use of hand signaling procedures.
General Merchandise Clerk
Albertsons
Pueblo, CO
10.2013 - 08.2018
Managed inventory levels to ensure product availability and minimize stock discrepancies.
Assisted customers with product inquiries, enhancing overall shopping experience and service satisfaction.
Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
Collaborated with team members to optimize merchandise displays, increasing visibility and appeal of products.
Conducted regular stock audits to verify accuracy of inventory records and prevent loss.
Trained new staff on operational procedures, ensuring adherence to company standards and policies.
Pushed and stocked product in multiple departments and consistently met time targets.
Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
Monitored merchandise for damage and un-saleable or returnable condition to submit damage claims and minimize store loss.