Sarah Miller
Fort Collins
Summary
Dynamic Bartender and Key Manager with Carrabbas Italian Grill, recognized for outstanding customer service and expertise in craft cocktail preparation. Proven ability to train and develop teams while maintaining a pristine bar environment. Committed to enhancing guest experiences through engaging interactions and meticulous attention to detail in drink presentation.
Overview
16
16
years of professional experience
Work History
Bartender / Key Manager
Carrabbas Italian Grill
Fort Collins
01.2017 - Current
- Provided exceptional customer service to enhance dining experiences.
- Maintained cleanliness and organization of the bar area.
- Collaborated with kitchen staff to ensure timely service and quality drinks.
- Mixed cocktails and beverages to meet customer preferences.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Bartender / Key Manager
Carrabbas Italian Grill
Houston
01.2010 - 01.2017
- Mixed cocktails and beverages according to restaurant standards.
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of bar area during service.
- Assisted in training new bartenders on drink recipes and procedures.
- Handled cash transactions accurately at the bar register.
- Engaged with customers to enhance their dining experience through recommendations.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Education
Associate of Arts -
Pima Community College
Tucson, AZ12-2010
Skills
- Outstanding customer service
- Safe service compliance
- Maintaining a clean bar
- Craft cocktail preparation
- Team training and development
- Cash and credit transactions
- Cocktail presentation
Affiliations
- Teamwork skills
- Compassionate
- Organizational skills
- Creative
- Gaming enthusiast
- Adaptability
Timeline
Bartender / Key Manager
Carrabbas Italian Grill
01.2017 - Current
Bartender / Key Manager
Carrabbas Italian Grill
01.2010 - 01.2017
Associate of Arts -
Pima Community College