Accomplished sales and property management leader adept at enhancing team dynamics and achieving organizational goals. Strong communicator with a track record of negotiating agreements and resolving customer issues efficiently. Deep understanding of market analysis and property operations, driving successful outcomes in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Sales and Property Manager
Royal Gorge Route Railroad
Canon City
2022.05 - Current
Oversaw daily operations of sales department, supervising staff to enhance team effectiveness.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Managed team performance through coaching and training initiatives.
Developed and presented monthly sales performance reports to management, highlighting key trends and insights.
Analyzed customer data to identify trends, preferences, and opportunities for growth.
Managed lease agreements and confirmed compliance with legal standards.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Coordinated property maintenance, scheduling repairs and inspections effectively.
Conducted regular property assessments, ensuring compliance with safety standards and enhancing overall property appeal.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Inspected properties regularly to identify deficiencies and schedule repairs.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Area Director of Community Development
CenterCare Hospice
Pueblo
2014.01 - 2022.01
Collaborated with CEO to implement community development plans, enhancing engagement and support within local initiatives
Directed daily operations, focusing on the leadership of the marketing, clinical, and operations team to support overall growth and enhance customer service.
Oversaw team to ensure timely and on-budget delivery of services that met client standards while identifying new business growth opportunities
Provides leadership in strategic planning including identifying opportunities for additional or improved services to all members of the marketing team both internal and external communication
Developed marketing strategy by analyzing economic indicators, tracking supply and demand changes, identifying customer needs, and monitoring competition to align offerings with market trends
Plan and execute digital marketing strategy with team members; SEO and paid media campaigns
Maintained Google Analytics, AdWords and advertising campaigns
Development of audience-focused collateral, including data sheets, website, marketing material; such as presentations, rack cards, brochures, competitive analyses for best practices to enable sales success
Assisted with budget implementations, employee reviews, training, schedules and contract negotiation
Senior Account Executive
Gentiva Home Health
Pueblo
2010.01 - 2014.01
Identified marketplace opportunities and engaged new clients, developing proposals and managing contracts to drive client acquisition
Achieved sales targets by developing strong relationships with new and existing clients.
Formulated sales forecasting and positioning strategies to support revenue growth initiatives
Provide product and marketplace expertise to support prospective sales by addressing clinician and patient needs around capabilities, customization requests and solution configuration
Created marketing plan aligning with budgetary volume projections to enhance strategic direction
Marketing Director
CarematchAmerica
Pueblo
2009.01 - 2010.01
Developed and implemented marketing plans, including promotional calendars, new product introductions, and multi-marketing projects to drive engagement and market presence
Maintained communication link with board members, senior staff, community leaders, sponsors, and business partners to enhance collaborative efforts in virtual sales
Conducted and organized Southern Colorado networking coalition for senior industry to foster partnerships and knowledge sharing
Sales Account Executive
Daily Record Newspaper
Canon City
2006.01 - 2009.01
Achieved quantifiable sales accomplishments in assigned territory
Directed new business acquisition to exceed revenue quotas while maintaining client satisfaction
Developed understanding of advertisers' goals to create effective ad campaigns
Education
BSBA - Business Management (Marketing)
Colorado State University
Pueblo, CO
2004-05
Skills
Sales
Property management
Customer management
CRM software
Marketing
Market Analysis
Brand awareness
Revenue Growth
Profitability
Operations
Management
Leadership
B2B
BSBA
Effective communication
Sales and marketing
Property management
Sales and marketing
References
Available upon request
Selected Attributes
Highly motivated with excellent work ethics and skills to work with a diverse team of professionals
Proven track record of high performance in leadership roles
Demonstrated strong planning, organizational, and developmental ability
Excellence in negotiation, written, and verbal skills for internal and external communications
Adept at prioritizing multiple tasks and time management in fast-paced environments
Strong leadership and organizational development for staff effectiveness and growth
Great ability to work to build rapport and trust with team members and end consumers
Confident decision maker with meticulous attention to detail to close deals
Proven ability to quickly learn and grasp new concepts aligned with strategic company goals
Excellent communication and customer service skills
Proficient with computer software applications (MS Office Suite, Google Drive, Salesforce)
Property Manager and Body Corporate Manager at Foresite Management And Roost RealtyProperty Manager and Body Corporate Manager at Foresite Management And Roost Realty